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CUSTOMER SERVICE ADVISOR
| Posting date: | 22 October 2025 |
|---|---|
| Salary: | £25,480 per year |
| Additional salary information: | £25,480 basic + commission | Belfast (BT1) | Permanent, Full-Time |
| Hours: | Full time |
| Closing date: | 21 November 2025 |
| Location: | BT1 3NR |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Service Advisor | Belfast BT1 | £25,480 + Commission
WHAT'S IN IT FOR YOU: CUSTOMER SERVICE ADVISOR
• £25,480 basic salary + commission opportunities
• Belfast city centre location (BT1)
• Clear career progression opportunities
• ✨ Excellent benefits: exclusive discounts, wellbeing support, dental plans
• Full training provided – no experience required
• Work-life balance: rotas scheduled 1 month in advance
• Supportive team environment
THE ROLE: CUSTOMER SERVICE ADVISOR
Deliver outstanding customer experiences in a fast-paced contact centre environment. You'll be the first point of contact for customers, resolving queries and ensuring every interaction leaves a positive impression.
You'll be: CUSTOMER SERVICE ADVISOR
• Managing inbound customer inquiries via phone, email, and chat
• Providing support on contract renewals, upgrades, and general queries
• Resolving customer issues with empathy and professionalism
• Maintaining accurate records of customer interactions
• Collaborating with team members to share best practices
• Recommending products and services that genuinely help customers
WHO WE'RE LOOKING FOR: CUSTOMER SERVICE ADVISOR
Essential:
• Excellent communicator with strong interpersonal skills
• Customer-focused with a problem-solving mindset
• Empathetic, patient, and professional under pressure
• Comfortable working with technology and multiple systems
Desirable:
• Customer service or contact centre experience (not essential)
• Experience in telecommunications or utilities sectors
WORKING PATTERN: CUSTOMER SERVICE ADVISOR
40 hours per week | 5 days on-site | Shifts between 8am-10pm (Mon-Sun) | Rotas provided 1 month ahead
READY TO START YOUR CUSTOMER SERVICE CAREER?
Apply now with your CV or contact Red Dot Search to discuss this Customer Service Advisor opportunity.
Keywords: Customer Service Jobs Belfast, Customer Service Advisor BT1, Contact Centre Jobs Northern Ireland, Customer Support Belfast
WHAT'S IN IT FOR YOU: CUSTOMER SERVICE ADVISOR
• £25,480 basic salary + commission opportunities
• Belfast city centre location (BT1)
• Clear career progression opportunities
• ✨ Excellent benefits: exclusive discounts, wellbeing support, dental plans
• Full training provided – no experience required
• Work-life balance: rotas scheduled 1 month in advance
• Supportive team environment
THE ROLE: CUSTOMER SERVICE ADVISOR
Deliver outstanding customer experiences in a fast-paced contact centre environment. You'll be the first point of contact for customers, resolving queries and ensuring every interaction leaves a positive impression.
You'll be: CUSTOMER SERVICE ADVISOR
• Managing inbound customer inquiries via phone, email, and chat
• Providing support on contract renewals, upgrades, and general queries
• Resolving customer issues with empathy and professionalism
• Maintaining accurate records of customer interactions
• Collaborating with team members to share best practices
• Recommending products and services that genuinely help customers
WHO WE'RE LOOKING FOR: CUSTOMER SERVICE ADVISOR
Essential:
• Excellent communicator with strong interpersonal skills
• Customer-focused with a problem-solving mindset
• Empathetic, patient, and professional under pressure
• Comfortable working with technology and multiple systems
Desirable:
• Customer service or contact centre experience (not essential)
• Experience in telecommunications or utilities sectors
WORKING PATTERN: CUSTOMER SERVICE ADVISOR
40 hours per week | 5 days on-site | Shifts between 8am-10pm (Mon-Sun) | Rotas provided 1 month ahead
READY TO START YOUR CUSTOMER SERVICE CAREER?
Apply now with your CV or contact Red Dot Search to discuss this Customer Service Advisor opportunity.
Keywords: Customer Service Jobs Belfast, Customer Service Advisor BT1, Contact Centre Jobs Northern Ireland, Customer Support Belfast