Director of Volunteering Support
| Posting date: | 15 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £115,000 per year |
| Hours: | Full time |
| Closing date: | 09 November 2025 |
| Location: | Nationwide |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | St John Ambulance |
| Job type: | Permanent |
| Job reference: | 292759JCP |
Summary
Director of Volunteering Support
Hybrid
Full Time/Permanent
Closing Date: 9 November 2025
Interview Dates: 1st round on Wednesday 19 November 2nd round on Friday 28 November
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
Competitive salary and pension scheme
Life Assurance
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme Electric Vehicle Scheme
Eye Care Vouchers
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a dedicated team of over 1,400 employees and 28,000 volunteers, all working towards a common goal of putting the power of first aid into everybody’s hands.
St John Ambulance is England’s leading first aid charity, working at the heart of communities to save lives and strengthen health and wellbeing. We do this by teaching more people the skills and confidence to act in an emergency and by delivering expert first aid care when it matters most. Through our workplace and community training, youth programmes such as Badgers, Cadets and Young Responders, and public campaigns like Restart a Heart, we aim to reach over a million learners each year. Alongside this, our volunteers deliver care and support to tens of thousands of patients annually, at events, in communities, and during times of crisis, through event healthcare, urgent and emergency care, and community response services. Our first aid mission is powered by thousands of skilled volunteers, supported by a thriving social enterprise that provides best-in-class workplace training and trusted first aid products to businesses and consumers. Together, we are putting the power of first aid into everybody’s hands, every person, every place, every time.
Job Summary
Are you passionate about empowering volunteers to make a real difference? St John is seeking a visionary and dynamic Director of Volunteering Support to lead the teams that enable our volunteer movement to thrive. This pivotal role is all about creating an environment where volunteers of every age feel supported, inspired, and equipped to serve their communities with confidence and purpose.
Reporting to our Chief Commissioner and working in close partnership with our senior volunteer and salaried leaders, you will help turn our shared vision for the future of volunteering into practical reality. Together, we will champion a united, inclusive and impactful volunteer experience—one that fuels our ambition to train one million people and reach 100,000 patients annually by 2028.
Balancing strategic foresight with hands-on operational delivery, you will tackle today’s challenges while shaping the systems, culture and capabilities that will sustain excellence for years to come. As a trusted enabler and collaborator, you will work side-by-side with volunteer leaders to remove barriers, unlock potential, and help others lead effectively.
About You
You are likely to already be an experienced senior leader within a large, complex and volunteer-involving organisation, confident working in partnership with others to turn vision into reality. You will combine strategic foresight with a hands-on approach, equally comfortable fixing practical frustrations in the short term as you are shaping long-term transformation. You will have a strong track record of improving systems, processes and culture to enhance the volunteer experience, and of empowering others to lead and succeed. Emotionally intelligent and collaborative, you will inspire trust, build alignment across diverse teams, and bring calm, confident leadership in complex situations.
About the Role
Shape the future of volunteering at St John in partnership with the Chief Commissioner and senior volunteer leaders, aligning the volunteer experience with the charity’s strategy and mission.
Lead the teams and support systems that enable volunteers to thrive, ensuring the environment, culture and tools exist for them to have an enjoyable, rewarding and impactful experience.
Balance short-term improvement and long-term vision, addressing current frustrations and barriers while building the foundations for sustainable growth and innovation in volunteering.
Foster strong, trust-based partnerships between staff and volunteers, promoting a united ‘One St John’ approach where teams share goals, information and accountability.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
Find out more about us, including our Ask Me campaign, at www.sja.org.uk
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Hybrid
Full Time/Permanent
Closing Date: 9 November 2025
Interview Dates: 1st round on Wednesday 19 November 2nd round on Friday 28 November
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
Competitive salary and pension scheme
Life Assurance
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme Electric Vehicle Scheme
Eye Care Vouchers
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a dedicated team of over 1,400 employees and 28,000 volunteers, all working towards a common goal of putting the power of first aid into everybody’s hands.
St John Ambulance is England’s leading first aid charity, working at the heart of communities to save lives and strengthen health and wellbeing. We do this by teaching more people the skills and confidence to act in an emergency and by delivering expert first aid care when it matters most. Through our workplace and community training, youth programmes such as Badgers, Cadets and Young Responders, and public campaigns like Restart a Heart, we aim to reach over a million learners each year. Alongside this, our volunteers deliver care and support to tens of thousands of patients annually, at events, in communities, and during times of crisis, through event healthcare, urgent and emergency care, and community response services. Our first aid mission is powered by thousands of skilled volunteers, supported by a thriving social enterprise that provides best-in-class workplace training and trusted first aid products to businesses and consumers. Together, we are putting the power of first aid into everybody’s hands, every person, every place, every time.
Job Summary
Are you passionate about empowering volunteers to make a real difference? St John is seeking a visionary and dynamic Director of Volunteering Support to lead the teams that enable our volunteer movement to thrive. This pivotal role is all about creating an environment where volunteers of every age feel supported, inspired, and equipped to serve their communities with confidence and purpose.
Reporting to our Chief Commissioner and working in close partnership with our senior volunteer and salaried leaders, you will help turn our shared vision for the future of volunteering into practical reality. Together, we will champion a united, inclusive and impactful volunteer experience—one that fuels our ambition to train one million people and reach 100,000 patients annually by 2028.
Balancing strategic foresight with hands-on operational delivery, you will tackle today’s challenges while shaping the systems, culture and capabilities that will sustain excellence for years to come. As a trusted enabler and collaborator, you will work side-by-side with volunteer leaders to remove barriers, unlock potential, and help others lead effectively.
About You
You are likely to already be an experienced senior leader within a large, complex and volunteer-involving organisation, confident working in partnership with others to turn vision into reality. You will combine strategic foresight with a hands-on approach, equally comfortable fixing practical frustrations in the short term as you are shaping long-term transformation. You will have a strong track record of improving systems, processes and culture to enhance the volunteer experience, and of empowering others to lead and succeed. Emotionally intelligent and collaborative, you will inspire trust, build alignment across diverse teams, and bring calm, confident leadership in complex situations.
About the Role
Shape the future of volunteering at St John in partnership with the Chief Commissioner and senior volunteer leaders, aligning the volunteer experience with the charity’s strategy and mission.
Lead the teams and support systems that enable volunteers to thrive, ensuring the environment, culture and tools exist for them to have an enjoyable, rewarding and impactful experience.
Balance short-term improvement and long-term vision, addressing current frustrations and barriers while building the foundations for sustainable growth and innovation in volunteering.
Foster strong, trust-based partnerships between staff and volunteers, promoting a united ‘One St John’ approach where teams share goals, information and accountability.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
Find out more about us, including our Ask Me campaign, at www.sja.org.uk
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.