Communications Lead
| Posting date: | 08 October 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 07 November 2025 |
| Location: | Manchester, M1 3BG |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75748551 |
Summary
Communications Lead
Salary: £57,770 - £65,024 per annum
Contract: Permanent
Do you want to play a key role in shaping and delivering high-impact transport communications for Greater Manchester the most ambitious and exciting city regions in the UK?
Great transport is central to our ambition to enable people, communities and businesses to grow and develop, and support the ongoing growth of the region, creating opportunity for all.
And the journey is already well underway. Launched in 2023, the Bee Network is Greater Manchester’s vision for a fully integrated public transport system, bringing together buses, trams, walking, wheeling and cycling - with local rail services set to join by 2028. It’s accessible, affordable and easy to use, and is already delivering positive benefits across the city region.
Your Role
Reporting to and supporting the Assistant Director of Transport Communications, this a key managerial role within the communications team.
You’ll support the Assistant Director in developing a high-performing and respected team, as well as delivering impactful, co-ordinated communication campaigns and activities across all areas of transport policy, operations and services.
You’ll provide trusted advice to senior leaders at Transport for Greater Manchester and Greater Manchester Combined Authority to promote the Bee Network, manage reputational issues, and positively position Greater Manchester’s bold approach to transport on the national stage.
As well as being a member of the transport communications senior management team, you’ll also be responsible for leadership, development and wellbeing of your own sub-team, ensuring they deliver impactful communications activity on time, on budget and to a high standard.
Who are we?
You’ll be working in the Communications team at Transport for Greater Manchester, the organisation that runs the Bee Network, the joined-up public transport system including buses and trams. But you will also be working closely with Greater Manchester Combined Authority, ensuring the communications activity we deliver is coordinated with their own activity and that of the elected Mayor of Greater Manchester.
As a key member of the Communications senior management team, you will be responsible for supporting and promoting the Bee Network and running the area of the team which focuses on live transport operations and services such as buses and trams, fares and ticketing and school travel.
It’s a critical role with TfGM and the Bee Network now responsible for all the buses and trams in Greater Manchester and the millions of journeys they enable every year - as well as a rapidly expanding walking, wheeling and cycling network and a major cycle hire scheme.
Each and every journey is important, linking people and places, people to jobs, skills, schools, education and opportunity, helping family and friends get together and stay in touch, and supporting enterprise by opening up the job market to more candidates and helping more customers get to shops and businesses.
What you’ll bring
We’re looking for a positive, proactive and experienced communicator who can lead a team, develop creative campaigns and get hands on, helping bring them to life.
Strong media and crisis management skills are critical as well as the ability to think laterally and develop multi-channel campaigns based on insight. A strong understanding of social media and digital channels is vital as well as the ability to engage and influence people and organisations.
You’ll need to be pragmatic, flexible and adaptable, able to think strategically and plan effectively, while also delivering tactically and responding to rapidly changing situations while maintaining a calm and considered approach.
TfGM operates in a space where commercial activities running a transport network - have to be balanced with our public sector duties, making it a unique, fast-paced and exciting environment to work in.
So if you think you have what it takes and fancy joining us in promoting the Bee Network and supporting its further development please get in touch.
What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.
What we can offer you
A permanent role with a salary of £57,770 - £65,024 per annum depending on skills and experience.
At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to #talkflexibleworking to help colleagues maintain a healthy work life balance.
Our benefits include:
- Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
- Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
- Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
- Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events. Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time.
- Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website
What's next?
To apply please submit your CV and complete your application ensuring that you provide clear examples against the criteria questions, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on your CV. If any personal details are included these will be visible to the hiring manager.
We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.
Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process.
TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.
Please note we may close the advert early if we receive a high volume of applications.
NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.
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