Service Manager (Adult service)
| Posting date: | 06 October 2025 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 05 November 2025 |
| Location: | HA5 2AF |
| Remote working: | On-site only |
| Company: | Community Connex |
| Job type: | Permanent |
| Job reference: | Tc_2025 |
Summary
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London, supporting disabled people, those experiencing other disadvantages and their families to live healthier, happier, and inclusive lives by ensuring their needs, rights and aspirations are met.
The role:
We are seeking a Service Manager who can oversee the service delivery for vulnerable adults, ensuring our support remains inclusive, person-centred and impactful.
This role is perfect for someone currently in a supervisory or senior support position, looking to take on greater responsibility, develop leadership skills and influence service development at a higher level.
If you're passionate about making a real difference, ready to step up and lead and eager to drive positive change, we want to hear from you.
What you’ll be doing:
• Oversee and manage the delivery of services within a specific area, ensuring they meet the needs of the community.
• Provide direction and support to teams within your locality, ensuring they are well-equipped to deliver high-quality care and support.
• Collaborate with the Head of Service to implement service improvements and innovations that enhance the client experience.
• Build strong connections within the local community, promoting our services and advocating for inclusivity.
• Monitor and evaluate service delivery, ensuring compliance with regulatory standards and continuous improvement.
About you:
• You have 2-3 years of experience in a similar role, with a strong background in supporting adults or children with autism, mental health challenges, learning disabilities, or behaviours that challenge.
• You are a natural leader with excellent organisational, planning, and communication skills.
• You are compassionate, patient, and dedicated to making a positive impact on the lives of those you support.
• You are able to commute to Harrow and are committed to being an active and engaged member of our team.
Community ConneX is a campaigning organisation and a multi-project service provider working across West London, supporting disabled people, those experiencing other disadvantages and their families to live healthier, happier, and inclusive lives by ensuring their needs, rights and aspirations are met.
The role:
We are seeking a Service Manager who can oversee the service delivery for vulnerable adults, ensuring our support remains inclusive, person-centred and impactful.
This role is perfect for someone currently in a supervisory or senior support position, looking to take on greater responsibility, develop leadership skills and influence service development at a higher level.
If you're passionate about making a real difference, ready to step up and lead and eager to drive positive change, we want to hear from you.
What you’ll be doing:
• Oversee and manage the delivery of services within a specific area, ensuring they meet the needs of the community.
• Provide direction and support to teams within your locality, ensuring they are well-equipped to deliver high-quality care and support.
• Collaborate with the Head of Service to implement service improvements and innovations that enhance the client experience.
• Build strong connections within the local community, promoting our services and advocating for inclusivity.
• Monitor and evaluate service delivery, ensuring compliance with regulatory standards and continuous improvement.
About you:
• You have 2-3 years of experience in a similar role, with a strong background in supporting adults or children with autism, mental health challenges, learning disabilities, or behaviours that challenge.
• You are a natural leader with excellent organisational, planning, and communication skills.
• You are compassionate, patient, and dedicated to making a positive impact on the lives of those you support.
• You are able to commute to Harrow and are committed to being an active and engaged member of our team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.