Parking Services Officer
| Posting date: | 03 October 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 20 October 2025 |
| Location: | Conwy, Conwy County |
| Remote working: | On-site only |
| Company: | Conwy County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ006819 |
Summary
We’re on the lookout for a friendly, organised person to join our Parking Services Team. You will be helping us manage parking across the County by dealing with penalty charge notices, appeals, permits and general enquiries.
You’ll need good attention to detail and the confidence to make fair decisions. Don’t worry if you haven’t worked in parking before, full training will be given.
You will be:
• Reviewing and processing parking appeals and penalty charge notices
• Communicating clearly with customers in writing and by phone
What we are looking for:
• Strong communication and problem-solving skills
• Some who can stay calm under pressure and handle sensitive situations professionally
• Good attention to detail and confidence with IT systems
Why apply?
• 26 days holiday + bank holidays
• Generous pension
• Discounted Ffit Conwy membership
Rydym yn chwilio am unigolyn cyfeillgar, trefnus i ymuno â'n Tîm Gwasanaethau Parcio. Byddwch yn ein helpu i reoli parcio ar draws y Sir drwy ymdrin â rhybuddion talu cosb, apeliadau, trwyddedau ac ymholiadau cyffredinol.
Bydd arnoch chi angen sylw da i fanylder a’r hyder i wneud penderfyniadau teg. Peidiwch â phoeni os nad ydych wedi gweithio yn y diwydiant parcio o'r blaen, rhoddir hyfforddiant llawn.
Byddwch yn:
• Adolygu a phrosesu apeliadau parcio a rhybuddion talu cosb
• Cyfathrebu'n glir â chwsmeriaid yn ysgrifenedig a thros y ffôn
Yr hyn yr ydym yn chwilio amdano:
• Sgiliau cyfathrebu a datrys problemau cryf
• Rhywun sy’n gallu aros yn bwyllog dan bwysau ac ymdrin â sefyllfaoedd sensitif yn broffesiynol
• Sylw da i fanylder a hyder gyda systemau TG
Pam gwneud cais?
• 26 diwrnod o wyliau + gwyliau banc
• Pensiwn hael
• Gostyngiad ar aelodaeth Ffit Conwy.
You’ll need good attention to detail and the confidence to make fair decisions. Don’t worry if you haven’t worked in parking before, full training will be given.
You will be:
• Reviewing and processing parking appeals and penalty charge notices
• Communicating clearly with customers in writing and by phone
What we are looking for:
• Strong communication and problem-solving skills
• Some who can stay calm under pressure and handle sensitive situations professionally
• Good attention to detail and confidence with IT systems
Why apply?
• 26 days holiday + bank holidays
• Generous pension
• Discounted Ffit Conwy membership
Rydym yn chwilio am unigolyn cyfeillgar, trefnus i ymuno â'n Tîm Gwasanaethau Parcio. Byddwch yn ein helpu i reoli parcio ar draws y Sir drwy ymdrin â rhybuddion talu cosb, apeliadau, trwyddedau ac ymholiadau cyffredinol.
Bydd arnoch chi angen sylw da i fanylder a’r hyder i wneud penderfyniadau teg. Peidiwch â phoeni os nad ydych wedi gweithio yn y diwydiant parcio o'r blaen, rhoddir hyfforddiant llawn.
Byddwch yn:
• Adolygu a phrosesu apeliadau parcio a rhybuddion talu cosb
• Cyfathrebu'n glir â chwsmeriaid yn ysgrifenedig a thros y ffôn
Yr hyn yr ydym yn chwilio amdano:
• Sgiliau cyfathrebu a datrys problemau cryf
• Rhywun sy’n gallu aros yn bwyllog dan bwysau ac ymdrin â sefyllfaoedd sensitif yn broffesiynol
• Sylw da i fanylder a hyder gyda systemau TG
Pam gwneud cais?
• 26 diwrnod o wyliau + gwyliau banc
• Pensiwn hael
• Gostyngiad ar aelodaeth Ffit Conwy.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.