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Customer Service Advisor (Part Time)

Job details
Posting date: 02 October 2025
Salary: £25,000 per year
Additional salary information: Pro Rata
Hours: Full time
Closing date: 09 October 2025
Location: Warrington, Cheshire, WA3 6SZ
Company: HR GO Recruitment
Job type: Permanent
Job reference: NE454548_1759393428

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Summary

Job Specification

Position: Customer Service Advisor (Part Time)
Location: Birchwood, Warrington
Hours: Part Time, Rotational shifts (Between 8:30 am-5:15 pm Monday - Friday)

Salary: £25,000 Pro Rata
Contract: Permanent

Please note that training is full-time 99:00 am- 5:00 pm Monday - Friday for 4 weeks, then your rotating shifts will be: Week one: 8:30 - 13:00 Week two: 14:15 - 17:15

Overview:

HRGO is seeking enthusiastic Customer Service Advisors to join an expanding contact centre team in Birchwood, Warrington. The ideal candidate will be passionate about delivering exceptional customer service in a dynamic environment.

Key Duties:

  • Respond to customer inquiries and complaints via phone, email, and live chat.
  • Provide accurate information about products and services.
  • Assist in resolving customer issues and processing returns.
  • Document customer interactions in the CRM system.
  • Collaborate with other departments to enhance the customer experience.

Qualifications/Skills:

  • Previous customer service experience, preferably in a contact centre.
  • Excellent communication skills (written and verbal).
  • Strong problem-solving abilities and a professional demeanour.
  • Ability to multitask and work effectively in a fast-paced setting.

For more information, please get in touch with Nicola at HR GO Recruitment Email: nicola.evans@hrgo.co.uk
Phone: 0151 439 3049 or 07718 490426.

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