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Mobile Response Officer

Job details
Posting date: 02 October 2025
Salary: £13.50 per hour
Hours: Full time
Closing date: 01 November 2025
Location: Plymouth, South West England
Remote working: On-site only
Company: Security Management South West Limited
Job type: Permanent
Job reference: SMSWRESP1025

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Summary

Key Responsibilities:

Mobile Patrols: Conduct regular and random mobile patrols, ensuring the safety and security of client premises and assets.

Keyholding & Alarm Response: As a primary keyholder, respond promptly to alarm activations, ensuring a quick and efficient resolution to any security breaches or issues.

Incident Management: Deal with security incidents, disturbances, or breaches in a calm and professional manner, ensuring the safety of all parties involved.

Reporting: Document all incidents, observations, and activities during shifts. Liaise with the 24/7 control room to provide real-time updates and post-incident reports.

Vehicle Management: Operate company vehicles responsibly and maintain them in a clean and tidy condition, reporting any faults or issues promptly.

Liaison: Work cohesively with clients, colleagues, and blue light agencies when required.

Essential Requirements:

Licences: Valid SIA licence and a full UK driving licence are mandatory.

Communication Skills: Excellent verbal and written communication skills are essential for reporting and liaising with various stakeholders.

Experience: Previous experience in a similar role would be advantageous, but not essential as full training will be provided.

Desirable Attributes:

Problem Solving: Ability to think quickly and make effective decisions in challenging situations.

Team Player: Ability to work both independently and as part of a team, maintaining positive relationships with colleagues and clients.

Attention to Detail: Vigilance and a keen eye for detail to identify security risks or breaches.

Professionalism: Maintain a professional demeanour at all times, representing the company to the highest standards.

Benefits:

Competitive pay rate.

Opportunity for professional development.

Being part of a dedicated and professional security team.

Company Pension

Full Uniform Provided

If you possess the skills and qualifications listed above and are keen on joining a leading security service provider, we encourage you to apply. Successful applicants will be provided with comprehensive training and continuous support.

Security Management South West Limited is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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