Project Support Officer
| Posting date: | 30 September 2025 |
|---|---|
| Salary: | £35,663 per year |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Swansea |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 430455/1 |
Summary
Would you like the opportunity to be a part of a team that makes a real difference by improving services for our customers?
If so, we have a fantastic opportunity for a Project Support Officer to join us at the DVLA and we would love to hear from you!
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers
As a Project Support Officer, you will be responsible for supporting and managing the delivery of programmes, projects and work streams. You may lead low-risk/low-complexity projects yourself, or form part of a wider team supporting the delivery of larger projects or programmes. The defining aspect of this role is project delivery: you will be dealing with the delivery of change within the organisation and to our customers, so we would love you to bring your experience of delivering change to our team.
You will be responsible for supporting the delivery of delivering digital, technology and business change projects within a well-structured programme environment, using a range of processes, tools and techniques to ensure that the changes that really matter to our customers are delivered effectively and efficiently.
You will work within multi-disciplinary, matrix-managed teams, using detailed planning and collaborative working to help create the right work environment for teams to deliver and achieve successful business outcomes.
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Your responsibilities will include, but aren’t limited to:
Planning & Scheduling: Implement and maintain appropriate systems to enable effective planning and scheduling.
Monitoring & Reporting: Establish and maintain project controls, keeping the project manager aware of the project status. Prepare project performance reports, presenting statistics and researching new information.
Admin: – Ensure organisational tasks are carried out efficiently. Manage and monitor compliance of the project with Departmental Security, Health and Safety, Equality and Diversity, Business Continuity and Business Planning.
Resources: Lead a team responsible for identifying, developing, and deploying resources. Manage workforce planning, providing information for effective decision making to the Project Manager. Procurement of supplies and services related to project support within Delegated Financial Authority limits.
Stakeholder: Manage professional relationships with a wide range of internal and external stakeholders, and act as lead point of contact for some external parties. Draft and sign-off correspondence.
Financial Control: Monitor project spend and contribute to the compilation of budgets and the development of the business case. Ensures an accurate asset register is maintained.
Risks & Issues: Manage potential risk areas, working with risk managers and escalating as appropriate.
For further information on the role, please read the attached role profile.
Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
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