IT Support Apprentice

Summary

Main duties but not limited to;

· Provide technical support both in-person and remotely

· You will work with technologies such as Active Directory, Azure, Cisco and Exchange

· There will be some software testing, fluke testing and cable testing within the role

· Establish and diagnose ICT problems/faults using troubleshooting methodology

· Work with senior colleagues to resolve more complex incidents

· Apply appropriate testing methodology to hardware, software and cabling assets