Patient Administrator and Booking Clerk - Maternity Cover
| Posting date: | 29 September 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 07 October 2025 |
| Location: | Milton Keynes, MK6 5LD |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9430-25-0603 |
Summary
Greet all visitors to the unit in a friendly, helpful and courteous manner. Obtaining and registering confidential information from all patients attending SDEC. This is to include the updating of any changed patient details, using a smart card enabling all staff to access summary care records to obtain the patients NHS number. To be the first point of contact for patients/relatives attending SDEC. Dealing with difficult, distressing situations and alerting the nursing or clinical staff to patients or situations that are cause for concern, e.g., chest pains, to access equipment urgently for patients until a nurse is alerted. The undertaking of general organisation of paperwork and notes within the Unit to ensure an organised department. Dealing with general enquiries via the telephone and in person including difficult and frequent emotional situations with patients, public, agencies, and staff. Ensuring that patients and relatives always receive a welcoming professional and considerate approach and, where appropriate to redirect these to other departments and outside agencies, this may frequently involve highly distressing or emotional circumstances or traumatic incidents. Please refer to the Job Description for further details