Appeals Officer
| Posting date: | 29 September 2025 |
|---|---|
| Salary: | £13.76 per hour |
| Hours: | Full time |
| Closing date: | 29 October 2025 |
| Location: | Bristol, South West, BS1 6AG |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP212151CT1757-5277746-29092025 |
Summary
Appeals Officer needed in Bristol
The rate is £13.76ph PAYE
This is a temporary role
The reference number is: 5277746
The successful candidate will be working as part of a team providing customer service for the Clean Air Zone scheme. Their primary role will be responding to appeals relating to the Clean Air Zone as well as processing correspondence related to enforcement of PCNs. Additionally, they will log incoming appeals, vehicle keeper details and provide advice to our call centre. You will be using various Microsoft programs and bespoke systems; therefore, basic computer literacy is essential.
- Process appeals within statutory deadlines.
- Process incoming and outgoing correspondence.
- Data entry
- Maintain and update electronic records
- Provide advice to call handlers.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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