School Receptionist and Admin Assistant
| Posting date: | 27 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Stockport, Cheshire, SK2 5DS |
| Company: | Teaching Vacancies |
| Job type: | Permanent |
| Job reference: | 66f912ca-1202-417a-81be-433bf2964fad |
Summary
What skills and experience we're looking for
We are seeking a friendly, organised, and professional individual to join our team as a School Receptionist. As the first point of contact for students, parents, staff, and visitors, you will play a vital role in creating a welcoming and supportive environment for our school community. This is an exciting opportunity for someone with excellent communication skills, strong attention to detail, and the ability to manage a variety of administrative tasks in a busy school office.
What the school offers its staff
Local Government Pension Scheme
Sick Pay
Term Time Only working with pro rata annual pay
Further details about the role
Main Purpose of the Job:
The School Receptionist / Administrative Assistant is the first point of contact for pupils, parents, staff, and visitors. This role is responsible for managing the school’s front desk, providing excellent customer service, and supporting the administrative functions of the school office. The position requires strong organisational skills, attention to detail, and the ability to handle confidential information with discretion.
Key Responsibilities
Reception Duties:
• Act as the first point of contact to greet and assist pupils, parents, staff, and visitors in a professional and friendly manner.
• Answer and direct incoming calls, take messages, and respond to enquiries.
• Manage visitor sign-in procedures and issue visitor badges, ensuring school security procedures are followed.
• Receive deliveries, post and other items, for example P.E kits, packed lunches or trip money dropped off by parents and distribute to the relevant department.
• Keep the reception and office area tidy.
Administrative Support:
• Provide clerical and administrative support e.g. typing, photocopying, filing, emailing, and completing routine forms.
• Stamp and post out mail at the end of each day.
• Maintain accurate records, files, and databases (pupil records, attendance, communications, etc.).
• Assist with scheduling meetings, appointments, and school events.
• Support communication with parents through phone calls, emails, and texts.
• Arrange the orderly and secure storage of supplies.
• Operate and maintain office equipment such as copiers, printers, laminators etc.
Other:
• Have a clear understanding of safeguarding policies. Comply with all procedures relating to child protection, security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Adhere to school policy on equality and diversity
• Appreciate and support the roles of other professionals
• Participate in training opportunities and professional development as required
• To undertake similar duties commensurate with the level of the post as required by the Office Manager, School Business Manager, Head teacher and SLT.
Sickness/absence cover and support:
• In the absence of other members of the office team take on duties that have priority - for example attendance registers - full support and training will be provided.
Person Specification:
Qualifications and Knowledge and Experience
• Previous experience in a receptionist, administrative, or customer service role.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to multitask and prioritize.
• Microsoft Office (Word, Excel, Outlook)
• Professional, friendly, and approachable manner.
• Have an awareness of safeguarding and confidentiality when working in a school environment.
• Understand the needs of pupils, including SEN pupils.
Skills, abilities and attributes
• Good communication and interpersonal skills.
• Be able to work as part of a team.
• Enthusiastic, self-motivated and reliable.
• Ability to follow instructions and procedures.
• Ability to work under pressure and manage time effectively during busy periods.
• To contribute to the overall ethos and aims of the school
• Co-operate with the employer on all issues to do with Health, Safety & Well-being
Other
• To appreciate and support the roles of other professionals
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We are seeking a friendly, organised, and professional individual to join our team as a School Receptionist. As the first point of contact for students, parents, staff, and visitors, you will play a vital role in creating a welcoming and supportive environment for our school community. This is an exciting opportunity for someone with excellent communication skills, strong attention to detail, and the ability to manage a variety of administrative tasks in a busy school office.
What the school offers its staff
Local Government Pension Scheme
Sick Pay
Term Time Only working with pro rata annual pay
Further details about the role
Main Purpose of the Job:
The School Receptionist / Administrative Assistant is the first point of contact for pupils, parents, staff, and visitors. This role is responsible for managing the school’s front desk, providing excellent customer service, and supporting the administrative functions of the school office. The position requires strong organisational skills, attention to detail, and the ability to handle confidential information with discretion.
Key Responsibilities
Reception Duties:
• Act as the first point of contact to greet and assist pupils, parents, staff, and visitors in a professional and friendly manner.
• Answer and direct incoming calls, take messages, and respond to enquiries.
• Manage visitor sign-in procedures and issue visitor badges, ensuring school security procedures are followed.
• Receive deliveries, post and other items, for example P.E kits, packed lunches or trip money dropped off by parents and distribute to the relevant department.
• Keep the reception and office area tidy.
Administrative Support:
• Provide clerical and administrative support e.g. typing, photocopying, filing, emailing, and completing routine forms.
• Stamp and post out mail at the end of each day.
• Maintain accurate records, files, and databases (pupil records, attendance, communications, etc.).
• Assist with scheduling meetings, appointments, and school events.
• Support communication with parents through phone calls, emails, and texts.
• Arrange the orderly and secure storage of supplies.
• Operate and maintain office equipment such as copiers, printers, laminators etc.
Other:
• Have a clear understanding of safeguarding policies. Comply with all procedures relating to child protection, security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Adhere to school policy on equality and diversity
• Appreciate and support the roles of other professionals
• Participate in training opportunities and professional development as required
• To undertake similar duties commensurate with the level of the post as required by the Office Manager, School Business Manager, Head teacher and SLT.
Sickness/absence cover and support:
• In the absence of other members of the office team take on duties that have priority - for example attendance registers - full support and training will be provided.
Person Specification:
Qualifications and Knowledge and Experience
• Previous experience in a receptionist, administrative, or customer service role.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to multitask and prioritize.
• Microsoft Office (Word, Excel, Outlook)
• Professional, friendly, and approachable manner.
• Have an awareness of safeguarding and confidentiality when working in a school environment.
• Understand the needs of pupils, including SEN pupils.
Skills, abilities and attributes
• Good communication and interpersonal skills.
• Be able to work as part of a team.
• Enthusiastic, self-motivated and reliable.
• Ability to follow instructions and procedures.
• Ability to work under pressure and manage time effectively during busy periods.
• To contribute to the overall ethos and aims of the school
• Co-operate with the employer on all issues to do with Health, Safety & Well-being
Other
• To appreciate and support the roles of other professionals
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.