Care Coordinator
| Posting date: | 25 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 25 October 2025 |
| Location: | Elgin, Moray |
| Remote working: | On-site only |
| Company: | HighlandHearts HomeCare Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
About Us:
HighlandHearts Homecare LTD is a compassionate, person-centred homecare provider committed to delivering high-quality, tailored support that promotes independence and dignity for people in Moray and North Aberdeenshire. We are a growing team, proud of our dedication to excellence and to upholding the highest standards of care, in line with the Scottish Social Services Council (SSSC) Codes of Practice.
Job Overview:
We are seeking an experienced and motivated Care Coordinator to join our team. This is a key leadership and organisational role that ensures the smooth delivery of care services to our clients. The successful candidate will be responsible for planning, coordinating, and overseeing care delivery while supporting and supervising a team of carers.
Key Responsibilities:
Coordinate and schedule care visits in line with client needs, staff availability, and continuity of care.
Work closely with the Registered Manager and support staff to deliver quality outcomes.
Monitor the effectiveness of care plans and make adjustments as needed.
Conduct care assessments, risk assessments, and reviews in clients’ homes.
Supervise and support care staff, including carrying out spot checks and performance reviews.
Ensure all care delivery is compliant with SSSC standards and the Health and Social Care Standards.
Maintain accurate and up-to-date records using our electronic care planning system.
Respond promptly to changes in care needs, client emergencies, or staff absences.
Participate in the on-call rota as required.
Maintain effective communication with clients, families, social workers, and healthcare professionals.
Assist in recruitment, onboarding, and training of care staff.
Essential Skills & Attributes:
Excellent organisational and time-management skills
Strong leadership and communication abilities
Ability to multitask and work well under pressure
Compassionate, empathetic, and client-focused
High level of IT literacy (Microsoft Office, electronic care systems, rota management tools)
Knowledge of Care Inspectorate regulations and SSSC Codes of Practice
Able to work flexibly, including occasional evenings or weekends as required
Qualifications & Knowledge Required:
SVQ Level 3 in Health & Social Care (or working towards it) – essential
Supervisory or management qualification (or willingness to work towards one) – desirable
Sound understanding of Scottish health and social care legislation and best practices
Knowledge of SSSC registration requirements and responsibilities
Full UK Driving Licence and access to own vehicle – essential
What We Offer:
Competitive salary (based on experience and qualifications)
Flexible working hours with some remote work options
Ongoing professional development and support to gain qualifications
Mileage reimbursement
Company phone/laptop where required
Supportive and friendly team culture
Opportunity to make a real difference in the lives of others
Location Coverage:
You must be willing and able to travel across Moray and North Aberdeenshire, including areas such as Elgin, Keith, Huntly, Banff, and surrounding rural communities.
SSSC & PVG Scheme:
This role requires SSSC registration (as a Supervisor) and membership in the PVG (Protecting Vulnerable Groups) Scheme. HighlandHearts Homecare LTD is committed to safer recruitment practices and upholding safeguarding standards.
How to Apply:
Send your CV and a brief cover letter to admin@highlandheartshomecare.com.
For an informal discussion about the role, please contact our Registered Manager 07456485864.
What We Offer:
Competitive salary (based on experience and qualifications)
Flexible working hours with some remote work options
Ongoing professional development and support to gain qualifications
Mileage reimbursement
Company phone/laptop where required
Supportive and friendly team culture
Opportunity to make a real difference in the lives of others
Join HighlandHearts Homecare and help us deliver heart-led care that matters.
HighlandHearts Homecare LTD is a compassionate, person-centred homecare provider committed to delivering high-quality, tailored support that promotes independence and dignity for people in Moray and North Aberdeenshire. We are a growing team, proud of our dedication to excellence and to upholding the highest standards of care, in line with the Scottish Social Services Council (SSSC) Codes of Practice.
Job Overview:
We are seeking an experienced and motivated Care Coordinator to join our team. This is a key leadership and organisational role that ensures the smooth delivery of care services to our clients. The successful candidate will be responsible for planning, coordinating, and overseeing care delivery while supporting and supervising a team of carers.
Key Responsibilities:
Coordinate and schedule care visits in line with client needs, staff availability, and continuity of care.
Work closely with the Registered Manager and support staff to deliver quality outcomes.
Monitor the effectiveness of care plans and make adjustments as needed.
Conduct care assessments, risk assessments, and reviews in clients’ homes.
Supervise and support care staff, including carrying out spot checks and performance reviews.
Ensure all care delivery is compliant with SSSC standards and the Health and Social Care Standards.
Maintain accurate and up-to-date records using our electronic care planning system.
Respond promptly to changes in care needs, client emergencies, or staff absences.
Participate in the on-call rota as required.
Maintain effective communication with clients, families, social workers, and healthcare professionals.
Assist in recruitment, onboarding, and training of care staff.
Essential Skills & Attributes:
Excellent organisational and time-management skills
Strong leadership and communication abilities
Ability to multitask and work well under pressure
Compassionate, empathetic, and client-focused
High level of IT literacy (Microsoft Office, electronic care systems, rota management tools)
Knowledge of Care Inspectorate regulations and SSSC Codes of Practice
Able to work flexibly, including occasional evenings or weekends as required
Qualifications & Knowledge Required:
SVQ Level 3 in Health & Social Care (or working towards it) – essential
Supervisory or management qualification (or willingness to work towards one) – desirable
Sound understanding of Scottish health and social care legislation and best practices
Knowledge of SSSC registration requirements and responsibilities
Full UK Driving Licence and access to own vehicle – essential
What We Offer:
Competitive salary (based on experience and qualifications)
Flexible working hours with some remote work options
Ongoing professional development and support to gain qualifications
Mileage reimbursement
Company phone/laptop where required
Supportive and friendly team culture
Opportunity to make a real difference in the lives of others
Location Coverage:
You must be willing and able to travel across Moray and North Aberdeenshire, including areas such as Elgin, Keith, Huntly, Banff, and surrounding rural communities.
SSSC & PVG Scheme:
This role requires SSSC registration (as a Supervisor) and membership in the PVG (Protecting Vulnerable Groups) Scheme. HighlandHearts Homecare LTD is committed to safer recruitment practices and upholding safeguarding standards.
How to Apply:
Send your CV and a brief cover letter to admin@highlandheartshomecare.com.
For an informal discussion about the role, please contact our Registered Manager 07456485864.
What We Offer:
Competitive salary (based on experience and qualifications)
Flexible working hours with some remote work options
Ongoing professional development and support to gain qualifications
Mileage reimbursement
Company phone/laptop where required
Supportive and friendly team culture
Opportunity to make a real difference in the lives of others
Join HighlandHearts Homecare and help us deliver heart-led care that matters.