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Customer Service Administrator

Job details
Posting date: 25 September 2025
Salary: £12.21 to £13.21 per hour
Hours: Full time
Closing date: 25 October 2025
Location: Liverpool
Remote working: On-site only
Company: Recruit4staff (Wrexham) Ltd
Job type: Temporary
Job reference: OPP-23798-20726

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Summary

Recruit4staff are representing a local manufacturer and distributor of consumable goods business in their search for a Customer Service Administrator to work in Liverpool

Job Details:

• Pay: £12.21 - £13.21 per hour
• Hours of Work: Monday to Friday 8am - 4.30pm
• Duration: Temp to Perm (long term)
• Benefits: Friendly, busy office environment with a great opportunity for a permanent contract

Job Role: As a Customer Service Administrator, you will be responsible for logging, processing and responding to incoming sales orders, training and monitoring the AI chatbot for customer interactions, generating reports using Excel, and handling occasional calls with couriers and customers. This is a varied role that supports both internal sales and customer service functions.

Essential Skills, Experience, or Qualifications:

• Proficiency in Excel spreadsheets
• Strong PC and CRM system skills
• Experience in business-to-business customer service
• Experience in business-to-consumer customer service
• Business Administration NVQ or similar qualification

Advantageous Skills, Experience, or Qualifications

• None specified

Additional Information

• Friendly, busy office environment that has a great opportunity for a permanent contract

Commutable From: Woolton, Huyton, Wavertree, South Liverpool, Garston, Speke

Similar Job Titles: Internal Sales Administrator, Sales Administrator, Sales Order Processer, Office Administrator

For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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