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Service/Workshop Controller

Job details
Posting date: 22 September 2025
Salary: £30,000 to £35,000 per year
Hours: Full time
Closing date: 22 October 2025
Location: Exeter, Devon
Remote working: On-site only
Company: Box Healthcare
Job type: Permanent
Job reference: SWCEX

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Summary

Box Recruitment Solutions “Bespoke Recruitment, with in depth knowledge”

Role: Service/workshop Controller

Location: Exeter, Devon

Salary: £30,000 – £35,000 + excellent benefits (can be negotiable)

Hours: Mon–Fri, 8am – 4:30pm

Due to exceptional growth and success, we are supporting a thriving company to recruit for an experienced service/workshop controller. To keep their momentum going, we’re looking for an experienced and driven Service Controller to join their team.

The Role

As a Service/Workshop Controller, you’ll be the key link between customers, engineers, and parts team. You’ll ensure smooth day-to-day operations, delivering industry-leading customer service while keeping their workforce efficient and productive.



Your responsibilities will include:

Handling customer calls and logging breakdowns

Prioritising and scheduling repair jobs to meet SLA deadlines

Coordinating diaries for service, quoted works, and completions

Managing communication between customers, engineers, and the parts team

Driving performance while keeping jobs on track and on time

What We’re Looking For

Proven experience in managing remote engineering teams

Strong organisational and communication skills

Ability to thrive in a fast-paced, deadline-driven environment

Commercial awareness and resource planning skills

Knowledge of material handling equipment is a bonus (training provided for the right candidate!)

What’s in it for You?

£30,000 – £35,000 per year (full-time, permanent role)

Monday–Friday, 8-hour shifts – no weekends!

Company events & referral programme

Company pension & health & wellbeing programme

This is more than just a job — it’s your chance to join a thriving business with big ambitions and play a pivotal role in shaping our future growth.

If you’re organised, proactive and ready to take on a new challenge, we want to hear from you!

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