Research Analyst
| Posting date: | 22 September 2025 |
|---|---|
| Salary: | £40,000 to £55,000 per year |
| Hours: | Full time |
| Closing date: | 22 October 2025 |
| Location: | W2 6BD |
| Remote working: | On-site only |
| Company: | Capita plc |
| Job type: | Permanent |
| Job reference: | 10113051-42284 |
Summary
Ready to turn data into decisions? Join Capita's Strategy and Insights Team as a Research Analyst and help shape the future of our business. You'll dive into complex datasets, build smart models, and uncover insights that fuel growth and innovation. If you're a data-savvy storyteller with sharp analytical skills, business acumen, and a flair for visualising impact, this is your chance to make a real difference.
This is a home-based role with occasional travel required for client meetings and team collaboration.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
What you'll be doing
• collaborate with the Head of Strategy and Insights to source, analyse and present data that informs divisional strategy
• monitor emerging public sector policies and assess their potential impact on Capita, providing regular updates to stakeholders
• evaluate strategic priorities against Capita's purpose and pipeline to support decision-making across teams
• conduct scenario modelling and data analysis to help position Capita for future opportunities
• support research activities including market sizing, competitor analysis and proposition development
• deliver insights to enhance performance, sales, marketing, and lead generation initiatives
What we're looking for
Essential
• advanced Excel expertise for data manipulation, modelling, and scenario analysis
• bachelor's degree or equivalent qualification, or demonstrable relevant experience in a related field
• proficiency with data visualisation tools such as Power BI or Tableau to present insights clearly
• strong analytical and modelling skills, with the ability to interpret large datasets and extract meaningful insights
• experience in conducting thorough research, including market sizing, competitor analysis, and policy impact assessments.
• experience with creating compelling, data-driven narratives and contribute to strategic thinking and insight reporting
• experience with using AI tools to enhance research capabilities and support ad-hoc requests
Desirable
• a degree in a STEM subject due to its strong alignment with the analytical nature of the role
About Capita
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences
About the Strategy and Insights Team:
The Strategy and Insights Team helps the Capita Public Service Division understand the macro-environmental, industry and internal factors impacting growth, as well as supporting the shaping of key strategic items (business, growth and operational strategy, proposition development, market entry / expansion, etc.). It provides key insights and analysis as dictated by the needs of the division.
What's in it for you?
• A competitive basic salary of £55,000
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• home-based flexibility - work from wherever suits you best
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation ✅ Achieve together Everyone is valued
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Proud member of the Disability Confident employer scheme