Support Worker
| Posting date: | 19 September 2025 |
|---|---|
| Salary: | £22,932 per year |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Hull |
| Remote working: | On-site only |
| Company: | British Red Cross |
| Job type: | Temporary |
| Job reference: | 12053 |
Summary
> Provide assistance to a person returning from hospital or medical facility and those identified by local health professionals as being at risk of a further decline in health or without a support mechanism.
> Take/accompany service user to attend hospital appointments or other activities as required in the care/support plan using own or British Red Cross vehicle.
> To have the ability to provide on-going assessment of service users’ needs, to develop a support plan to meet these needs and provide appropriate support to achieve positive outcomes.
> Recording and reporting of activities undertaken and highlighting any changes in a service user’s condition and ensure that appropriate actions are taken if a service user’s health deteriorates.
> Liaising with health, housing and other professionals to ensure that the needs of the individual are consistently met.
> To ensure as safe as possible a living environment for service users through carrying out risk assessments and providing information/advice whilst respecting their individual dignity, choice and rights.
> To carry out follow-up welfare checks and visits as required and assist service users with their activities to re-enable their daily living skills for up to the maximum support period.
> Carry out needs and risk assessments with service users, liaising with referrers as
necessary.
> Provide practical and emotional support such as; mobility aids loans, transport,
companionship, assistance with shopping, helping access to groups and activities
> Signpost to further support available; liaising with Community Connectors, external organisations, partners and voluntary and community sector colleagues
> Link to other appropriate Red Cross services which help build resilience and
independence such as volunteering, transport services, short-term wheelchair loans, first aid education, financial crisis and other national initiatives
> To comply with British Red Cross Health & Safety policies including those on lone working, manual handling and infection control.
> To ensure that the highest standards are delivered which comply with Care Quality Commission (CQC) requirements for those services that are CQC registered and with the BRC Quality Standards framework.
> To ensure service users’ health and wellbeing is preserved and safeguarding policies and procedures are followed at all times.
> Work with colleagues to ensure that health and safety legislation and risk assessments are understood and implemented and that staff and volunteer safety is secured
> Adhere to policies and procedures regarding data protection and confidentiality
> To undertake training as required and be prepared to travel within the Area to attend any relevant meetings
> To provide support as required to the overall British Red Cross crisis response function – e.g. support to ER colleagues during a serious flooding incident
> Undertake any other relevant duties that may be required from time to time
> Willingness to work flexibly around the needs of the service (evening and weekends).
> Take/accompany service user to attend hospital appointments or other activities as required in the care/support plan using own or British Red Cross vehicle.
> To have the ability to provide on-going assessment of service users’ needs, to develop a support plan to meet these needs and provide appropriate support to achieve positive outcomes.
> Recording and reporting of activities undertaken and highlighting any changes in a service user’s condition and ensure that appropriate actions are taken if a service user’s health deteriorates.
> Liaising with health, housing and other professionals to ensure that the needs of the individual are consistently met.
> To ensure as safe as possible a living environment for service users through carrying out risk assessments and providing information/advice whilst respecting their individual dignity, choice and rights.
> To carry out follow-up welfare checks and visits as required and assist service users with their activities to re-enable their daily living skills for up to the maximum support period.
> Carry out needs and risk assessments with service users, liaising with referrers as
necessary.
> Provide practical and emotional support such as; mobility aids loans, transport,
companionship, assistance with shopping, helping access to groups and activities
> Signpost to further support available; liaising with Community Connectors, external organisations, partners and voluntary and community sector colleagues
> Link to other appropriate Red Cross services which help build resilience and
independence such as volunteering, transport services, short-term wheelchair loans, first aid education, financial crisis and other national initiatives
> To comply with British Red Cross Health & Safety policies including those on lone working, manual handling and infection control.
> To ensure that the highest standards are delivered which comply with Care Quality Commission (CQC) requirements for those services that are CQC registered and with the BRC Quality Standards framework.
> To ensure service users’ health and wellbeing is preserved and safeguarding policies and procedures are followed at all times.
> Work with colleagues to ensure that health and safety legislation and risk assessments are understood and implemented and that staff and volunteer safety is secured
> Adhere to policies and procedures regarding data protection and confidentiality
> To undertake training as required and be prepared to travel within the Area to attend any relevant meetings
> To provide support as required to the overall British Red Cross crisis response function – e.g. support to ER colleagues during a serious flooding incident
> Undertake any other relevant duties that may be required from time to time
> Willingness to work flexibly around the needs of the service (evening and weekends).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.