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Service Coordinator

Job details
Posting date: 19 September 2025
Salary: £25,000 to £35,000 per year
Hours: Full time
Closing date: 19 October 2025
Location: NG7 7HU
Remote working: On-site only
Company: Talent Finder
Job type: Permanent
Job reference: HATFOM1-003-22254

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Summary

Service Coordinator | Nottingham | Full-Time | Working hours are Monday to Friday, 8 am – 5 pm | £25,000 – £35,000 per annum

Our client is seeking a highly organised and proactive Service Coordinator to join their team in Nottingham. This role plays a key part in ensuring the smooth running of HVAC services, coordinating technicians, and delivering an exceptional experience for clients.

Are you the right person for the job?

• Service coordination, scheduling, or customer service experience (HVAC or construction industry preferred)
• Strong organisational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in MS Office and service management software (e.g., ServiceTitan, Joblogic, or similar)
• Ability to work under pressure and adapt to changing priorities
• High school diploma or equivalent (minimum)
• Associate’s or bachelor’s degree in business administration, facilities management, or related field (preferred)
• 2+ years in an administrative, scheduling, or coordination role
• Knowledge of HVAC systems and terminology (advantageous but not essential)

What will your role look like?

• Coordinate and schedule service calls, preventive maintenance, and emergency repairs
• Dispatch HVAC technicians based on skillset, availability, and location
• Maintain service records, job logs, and customer information in company systems
• Communicate with customers to confirm appointments, provide updates, and follow up on completed work
• Track and manage parts orders, deliveries, and inventory for scheduled jobs
• Support the service manager with admin tasks, reporting, and workflow optimisation
• Ensure compliance with health, safety, and company standards
• Handle customer inquiries and resolve service-related issues promptly and professionally

What can you expect in return?

• £25,000 – £35,000 annual salary
• Office-based role with onsite parking
• 28 days of annual leave
• Company pension scheme
• Ongoing training and professional development
• Career growth opportunities within a supportive and skilled team

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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