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Branch Administrator

Job details
Posting date: 18 September 2025
Salary: £9,132 per year
Hours: Part time
Closing date: 25 September 2025
Location: Sleaford, Lincolnshire, NG34 7BJ
Company: Prestige Nursing + Care
Job type: Permanent
Job reference: Branch Administrator_1758209748

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Summary

Job title: Branch Administrator

Location: Sleaford

Salary: £9,132 (Pro-rata) - FTE of £23,677

Hours: Part time hours - 16.5 hours per week. 9am-3pm 3 days per week (Monday - Friday only).

People are at the very heart of Prestige Nursing & Care, and we want to make life better for them. As a Branch Administrator, you'll grow and develop in an exciting franchise business that puts people at the centre of everything we do.  Prestige Nursing & Care has provided home care for more than 80 years. Our aim is to lead the care industry by providing high quality, personalised and specialist home care services to our clients and our communities.

We are looking for a dynamic and independent professional with solid care experience and a flexible, enthusiastic, and can-do attitude to join the Sleaford Branch as a Branch Administrator. You will be assisting and supporting you Branch Manager in ensuring that key business and compliance targets are met around key requirements such as recruitment processes, onboarding processes, training bookings and compliance paperwork.

We offer a supportive working environment with lots of potential for learning and development and a friendly, agile, and flexible working culture.

The success of this role will be measured by:

- Business KPI targets are achieved

- Effective management of Branch Administration processes

- Management of the office organisation including ordering and implementation of systems for filing and archiving.

- Forming strong relationships with the care colleagues.

As a Branch Administrator, your responsibilities will include:

· Answering calls, directing calls

· Booking training

· Supporting carer compliance

· Filing and office organisation

· Stationary ordering

· Archiving

· Maintain agreed schedules within agreed targets

· Maintain accurate records

· Maintaining great relationships with existing clients and carers

· Prepare ad hoc reports as and when required

· Recruitment processes are scheduled and managed

· Supporting with the onboarding and compliance of new carer colleagues

Accountabilities:

- Arranging interviews for new carer colleagues including pre-interview calls to confirm attendance.

- Managing the onboarding process for all new carer colleagues to ensure a smooth transition through the progress monitor.

- Ensure all filing is complete to support a clear desk policy within the Branch.

To be a successful as Branch Administrator, you will be/have:

· Confident in promoting the branch

· Self-motivated

· Computer literate

· A passion for managing and driving excellence

· Excellent organisational skills

· Understands target setting and performance

· The role requires a pro-active response to building key relationships

· An eye for detail is essential as is knowledge of current market conditions and trends

· Ability to manage change

Your benefits will include:

  • Competitive salary.
  • 28 days annual leave (including bank holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service.
  • An additional paid day off for your birthday.
  • Family friendly policies designed to offer you more support, flexibility, and additional time off when you most need it.
  • Reward and recognition programmes to acknowledge value, loyalty and going the extra mile.
  • Annual leave purchase (ALP) scheme to provide more time off during the year.
  • Cycle benefit scheme to support healthier more sustainable travel choices.
  • Blue Light Card & Health Service Discounts to help save money on your spending.
  • Wellbeing support via the Employee Assistance Programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/7.
  • Career development and training to help you achieve your potential.


In line with CQC & Care Inspectorate regulations, we require and will undertake enhanced DBS/PVG, right to work, reference and employment history checks in line with Government guidelines for this role and safer recruitment best practice. You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines.

As a private provider of home care in the UK, Prestige Nursing & Care is not affiliated to the NHS, as such we are unable to sponsor or take over sponsorship of any employment visa at this time.

All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

We reserve the right to close this position early.

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