Quality Assurance Manager

Posting date:	18 September 2025
Salary:	£30,127.50 per year
Additional salary information:	£30127.50 a year
Hours:	Full time
Closing date:	03 October 2025
Location:	Runcorn, WA7 6EP
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0020-25-0009

Summary

Key Tasks Quality Assurance Management of various stakeholder compliance schedules, which have been set up to facilitate timely reporting of required assurance data (including quarterly safeguarding report and bi-annual safeguarding audit). Responsible for collating data and writing reports required to for monthly, quarterly and annual quality reporting. This involves liaising with key personnel across several departments to ensure the data is received in good time in order to produce and publish reports to set schedules. Responsible for ensuring that various Hospice departments produce and share their required reports for appropriate sharing with stakeholders ahead of attendance at meetings as required. Support the Hospice Executive Management Team to respond to information requests in a timely manner and within regulatory bodies timescales. Managing audit processes throughout the Hospice to a schedule set at the beginning of each year Managing Policy Reviews to a set schedule, ensuring that each Hospice Department reviews existing policies or produces new policies as required. Attendance at appropriate meetings such as internal Clinical Governance/Patient Safety Meetings and Contract, Quality and Performance Group Meetings with M&C ICB Maintenance of the Hospice Risk Register. Assist the incident reporting processes, supporting the investigation of incidents as required. Ensuring appropriate incident reporting to external stakeholders in a robust and timely manner. Liaise with external colleagues as required to feed into locality data collection, such as Hospice Collaborative and Hospice UK requirements. Managing patient and carer feedback processes, including working with the Hospice Patient and Carer Representative. Managing the Hospice Clinical Governance/Patient Safety Meeting. Setting up a meeting schedule, setting an agenda for the meeting. Ensuring minutes of the meeting are produced. Preparing a Quality Assurance Report for the meeting for discussion at the meeting. Supplying reports as requested for the Hospice Board of Trustee meetings. Managing the production of the Hospice annual Quality Account, ensuring that it is produced on time for presentation to stakeholders and then having the final version ready for publication at the end of June. Assisting the Controlled Drug Accountable Officer with appropriate reporting. Assisting the Registered Manager with appropriate notifications to the Care Quality Commission. Managing the collation, processing and maintenance of up-to-date patient data appropriate to facilitate external and internal reporting Ensuring that the Hospice is familiar with the latest requirements from CQC in terms of evidencing Quality Statements and inspection processes. Assessing how the Hospice meets the Quality Statements and having the assessment of evidence of compliance available. Also ensuring that any gaps in evidence have action plans. Policies and Procedures Understand and comply with the policies and practices of Halton Haven Hospice. Attend statutory training in accordance with Halton Haven Hospice requirements. Health and Safety The post holder must familiarise themselves with matters relating to health and safety management as they affect them personally and/or Halton Haven Hospice reporting any potential risks to life or property immediately in accordance with the Halton Haven Hospice Health & Safety policy and procedures. Staff must use all equipment provided to undertake their role safely. Other Maintain absolute confidentiality in all areas of work. Always behave with complete integrity, respect and professional dignity ensuring actions enhance the reputation of themselves and the charity. Any other duties commensurate with the grade and post.