Design Lead
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £35,000 to £38,000 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 17 October 2025 |
| Location: | Folkestone Hybrid, CT20 3SE |
| Company: | Saga |
| Job type: | Permanent |
| Job reference: | saga/TP/56250/3342 |
Summary
Design Lead
Salary £35,000 to £38,000 depending on experience
Permanent
Hybrid - Folkestone (3 days a week in the office)
Do you want to design for a brand with real purpose, where your work shapes how we deliver exceptional experiences every day?
As our new Design Lead, you will play a pivotal role in bringing those experiences to life across every channel – helping to lead a small, creative team on Digital and Print projects across the Saga Group, and working with industry experts who share your passion for design. This is your chance to make a real impact, and to develop your career with one of the UK’s most unique and trusted brands designed for the over 50s.
We work in a hybrid way at Saga Travel – balancing time at home with time together in our Sandgate office. In this team, we typically collaborate in person around three days per week. These days are not just about getting the job done – they are opportunities to learn from one another, to collaborate and share ideas, plus it is a great opportunity to socialise and celebrate too!
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- 25 days holiday + bank holidays
- Option to purchase additional leave - 5 extra days
- Pension scheme matched up to 10%
- Company performance related annual bonus - Up to 5%
- Life assurance policy on joining us, 4 x salary
- Wellbeing programme
- Colleague discounts including family discounts on cruises, holidays and insurance
- Range of reductions and offers from leading retailers, travel groups and entertainment companies
- Enhanced maternity and paternity leave
- Grandparents leave
- Income protection
- Access to Saga Academy, our bespoke learning platform
• Leading and managing projects in the creation of branded visuals in a variety of formats from print assets, digital assets, to working with our internal teams to deliver best in class marketing materials across all channels as required – working to briefs supplied by the Marketing/Digital/CRM/Social teams or as directed by the Head Creative.
• Lead the development of new up-to-date design concepts, graphics and layouts, in line with briefs keeping our customers front of mind
• Bring the Saga experience to life, drawing on each business units USP’s challenging existing creative by bringing fresh new ideas, utilising brand attributes.
• Working alongside marketing and creative teams to create personalised content as required to support campaigns and customer journeys along with creating the right content at different stages in the customer journey
• Collaborate with Copy and Creative Marketing colleagues, challenging briefs
as required.
• Working with the Creative Marketing, CRM and digital teams to ensure all creative assets are portrayed in the best possible way across all channels creating seamless customer journeys
• Work with the Brand and insight team to test creative and messaging to different customer cohorts to keep communications fresh and relevant.
• Support the Head of Brand to bring to life group wide brand identity projects
When required, work in a collaborative manner with external resource, be that agencies or freelance support
• Experience within design (print, digital, CRM)
• Project manager and strong communicator – able to bring teams together to meet goals.
• A strong negotiator and influencer
• Used to leading a team and building solid working relationships – collaboration is paramount
• You will be a self-starter who is able to create solutions and not wait for a brief.
• Experience in omni-channel visual creation and delivery to deadlines
• Keeping up to date with design and software trends and applying insights to improve business performance.
• Career experience in a consumer-facing organisation.
• Strong commercial awareness.
• Strong growth and performance mentality, innovating and exploring new opportunities beyond the default approach
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.
Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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