Ward Receptionist
| Posting date: | 17 September 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 - £24465.00 a year |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | Taunton, TA1 5DA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9184-25-1502 |
Summary
Communication & Relationships Communicate professionally with patients, families, and staff via phone, email, and face-to-face. Use tact and empathy when exchanging sensitive information. Maintain strict confidentiality at all times. Planning & Organisation Prioritise workload to meet Trust targets. Request and manage patient notes for admissions. Facilitate safe and efficient patient flow through the unit. Patient Care Responsibilities Monitor access to the unit via intercom and validate visitors. Support patients and families during their stay with professionalism and kindness. Adapt to changing needs of the service. Administrative & Information Management Maintain accurate bed state and patient records. Prepare documents for theatre and ward rounds. Conduct quarterly notes audits and manage Outlook requests. Teamwork & Leadership Collaborate with ward staff and contribute to team meetings. Uphold Trust values: Kindness, Respect, and Teamwork. Support the induction of new team members. Additional Responsibilities Cover other areas of the unit during staff absence. Deliver items to Pharmacy and Pathology as needed. Operate office equipment including photocopiers and printers.