Service Manager - Paediatric Critical Care & Surgery | Manchester University NHS Foundation Trust

Posting date:	17 September 2025
Salary:	Not specified
Additional salary information:	£55,690 - £62,682 per annum, pro rata
Hours:	Full time
Closing date:	17 October 2025
Location:	Manchester, M13 9WL
Company:	Manchester University NHS Foundation Trust
Job type:	Permanent
Job reference:	7451092/349-MCH-7451092-TEVCP

Summary

The Service Manager provides support to the Clinical Service triumvirate and, is responsible for the operational management of a discrete patient service within the Clinical Service. The Service Manager supports the delivery of all operational performance targets, including access targets,
delivery of financial balance, trading gap plans, and the quality of services to patients and improving services towards best practice standards within available income.
The post holder will provide support to the strategic direction agreed through the Clinical Service triumvirate, in conjunction with the Clinical Leads and Matrons. The post holder will work closely
with the General Manager, Clinical Director and Lead Nurse and Clinical Group Directors/Other Clinical Service leadership teams to achieve the MFT/Clinical Group objectives and will be expected to make a positive contribution to the delivery of health services across the local health
community and relevant networks.
The post holder will also be responsible for leading and delivering success across a number of key programmes within the Clinical Service. The programmes will be vital in ensuring the Clinical Service can deliver its primary objectives and targets over the coming years and will encompass
a wide range of topics, including productivity and efficiency, quality, workforce and clinical effectiveness.
On call requirements will be confirmed within Clinical Groups to align with the agreed Operating Model.

Support the General Manager in ensuring that Trust and National Key Performance Indicators are met by taking responsibility for developing and maintaining robust management processes within the service area.
Support the General Manager in ensuring that long term objectives of the Clinical Service are turned into effective, affordable and achievable action plans for the development of the service.
Provide a cost-effective, high-quality service via the relevant managers and be support the Clinical Director in being accountable for the services delivered by jobholders who give direct care.
4. Support the Clinical Director in ensuring services are delivered within budget and to agreed specifications and act as a resource and support to managers undertaking delegated roles.
Develop and deliver an annual service plan involving a broad range of complex activities, some of which will be ongoing, agreed by the Clinical Director.
Utilise and promote the use of all relevant information in making operational decisions, and in the formulation and implementation of service plans.





MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.



We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.



We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.



At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Wednesday 1 Oct 2025

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About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.