German Speaking Customer Service Executive
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £35,000 per year |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Deeside, Cheshire, CH6 5YN |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Acorn Recruitment |
| Job type: | Permanent |
| Job reference: | a1WNz000003PMurMAG_1758032183 |
Summary
German-Speaking Customer Service Executive
Deeside | Competitive Pay | Monday-Friday, 9am-5pm | Hybrid available after probation | Permanent IntroductionAcorn by Synergie is searching for a German-Speaking Customer Service Executive to join our client, a large manufacturer based in Deeside. Reporting to the Group Logistics Manager, the purpose of the role is to provide support to clients through on-time and in-full delivery of orders, ensuring smooth communication between warehouses, logistics teams, and customers.
Key Duties:- Manage customer inquiries via phone, email, and other channels in both German and English.
- Coordinate orders, deliveries, and returns, ensuring accuracy and timeliness.
- Liaise with internal teams, including warehousing and logistics, to resolve issues efficiently.
- Maintain accurate records of customer interactions and orders.
- Assist in identifying process improvements to enhance customer satisfaction.
- Support ad hoc projects and administrative tasks as required.
- Fluent in German and English (spoken and written).
- Previous experience in customer service, preferably in a logistics or warehousing environment.
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Ability to multitask and prioritise in a fast-paced environment.
- Proficiency with Microsoft Office; experience with CRM systems is a plus.
- Monday to Friday, 9:00am-5:00pm working hours.
- Option to work hybrid following a probation period.
Apply today or contact Acorn by Synergie for more information!
Acorn by Synergie acts as an employment agency for permanent recruitment.
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