Referral and Information Officer
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Stockport, SK1 3XE |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75741655 |
Summary
Referral and Information Officer
Scale 4 (£26,403 - £28,14 pro rata, actual salary £13,201 - £14,071)
18.5 hours, Part-Time. Set hours: Wednesday (1pm - 5pm), Thursday (9am - 5pm), Friday (9am - 4.30pm)
Permanent
Hybrid: Fred Perry House and homeworking
Application Deadline: 5th October 2025
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: 7th October 2025
Interview Date: 16th October 2025
Interview Type: Face to face
While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.
Join us at Stockport Council MJ Local Authority of the Year 2025
Your Role
Your role will be working in a team of people who are the first point of contact for enquires to Adult Social Care, providing a responsive and effective service and ensuring all customer contacts are handled in a professional and appropriate manner.
You will make referrals to appropriate internal teams and external services, using the information you receive from members of the public, colleagues, and partner organisations.
About You
We are looking for a self-motivated person, who can work part time within a fast-paced environment, with previous customer service experience and excellent communication skills.
About Us
An opportunity has arisen for a Referral and Information Officer within the Council’s Adult Social Care Front Door Team. This is a Multi-Disciplinary Team made up of Social Workers, Occupational Therapists, Social Care Officers, and Referral and Information Officers.
This role is a good place to begin a career in Adult Social Care and has proven career pathways and progression.
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you would like to find out more about the role please contact Joanna Sheridan on 07866 999 862 for an informal discussion about the role
The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here: https://greater.jobs/content/13405/greater-manchester-guaranteed-assessment-scheme
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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.
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