Community Wellbeing Officer
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £38,220 to £40,777 per year |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | Rayleigh, Essex |
| Remote working: | On-site only |
| Company: | Essex County Fire & Rescue Service |
| Job type: | Contract |
| Job reference: | req343 |
Summary
Contract: 12 Month FTC / Secondment*
Working Hours: 37*
Salary: £38,220.00 - £40,777.00
Location: Rayleigh Weir and in the community
Closing Date: 26th September 2025
*This role is a fixed-term opportunity. If the role is extended (or made permanent), the extension or permanent position may be offered to the successful applicant ahead of any further recruitment process.
The Role
Are you passionate about protecting and supporting the wellbeing of vulnerable people in Essex? As a Community Wellbeing Officer within the Prevention department, you’ll work collaboratively with the East of England Ambulance Service (EEAST) and other partners to deliver urgent care, fire safety, and health guidance to those most at risk. You’ll play a vital role in safeguarding life, property, and the environment, responding to emergency calls and providing compassionate support to residents.
What You Will Be Working On
Responding immediately and safely to urgent incidents (Category 1, 3, and 4) as per EEAST procedures
Assessing and administering first aid and medical procedures within your training and certification
Communicating patient history and treatment to Clinical Advice Line (CAL) and EEAST Control Centre, completing care records
Delivering person-centred fire, health, and safety visits to vulnerable individuals in their homes
Providing advice and guidance, enabling access to appropriate support and making needs-based referrals to partner agencies
Collaborating with multi-agency partners to reduce risk and improve wellbeing for residents
Reporting and evaluating data to inform stakeholders and support interventions
Providing immediate aid to those at risk from life-threatening symptoms
Participating in ongoing training and development, including mandatory annual requalification
Maintaining operational vehicles, equipment, and PPE to ensure readiness
Practising and promoting inclusive access to services, upholding equality, diversity, and the Core Code of Ethics
Ordering, installing, and maintaining technical equipment for fire, health, and safety interventions
Building relationships with partner agencies
Supporting campaigns and events within Essex’s diverse communities
Ensuring compliance with Health & Safety, Risk Management, Business Continuity, and Safeguarding policies
Protecting personal information in line with the Data Protection Act 2018
Working as part of a team, travelling and working across Essex,
What Are We Looking For?
We are seeking someone who:
Is committed to delivering compassionate care and support to vulnerable people
Has strong communication and interpersonal skills
Can work effectively as part of a team and independently
Is proactive, organised, and able to manage a varied workload
Demonstrates a commitment to equality, diversity, and inclusion
Is willing to undertake ongoing training and development
Is physically able to carry out manual handling and work in a range of environments, including homes and outdoors in all weather
Eligibility
To be eligible to apply for this opportunity, you must:
Level 2, 3 or 4 standards of education (e.g., GCSE, A-level or CertHE HNC) or equivalent experience.
Hold, or attain in post, Level 2 Safeguarding
Hold, or attain in post, Level 3 Award for First Responders on Scene: Ambulance Service Co-Responder
Should you wish to have an informal discussion with regards to the role, please contact Claire Monk on 07974 854285 or claire.monk@essex-fire.gov.uk
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
Working Hours: 37*
Salary: £38,220.00 - £40,777.00
Location: Rayleigh Weir and in the community
Closing Date: 26th September 2025
*This role is a fixed-term opportunity. If the role is extended (or made permanent), the extension or permanent position may be offered to the successful applicant ahead of any further recruitment process.
The Role
Are you passionate about protecting and supporting the wellbeing of vulnerable people in Essex? As a Community Wellbeing Officer within the Prevention department, you’ll work collaboratively with the East of England Ambulance Service (EEAST) and other partners to deliver urgent care, fire safety, and health guidance to those most at risk. You’ll play a vital role in safeguarding life, property, and the environment, responding to emergency calls and providing compassionate support to residents.
What You Will Be Working On
Responding immediately and safely to urgent incidents (Category 1, 3, and 4) as per EEAST procedures
Assessing and administering first aid and medical procedures within your training and certification
Communicating patient history and treatment to Clinical Advice Line (CAL) and EEAST Control Centre, completing care records
Delivering person-centred fire, health, and safety visits to vulnerable individuals in their homes
Providing advice and guidance, enabling access to appropriate support and making needs-based referrals to partner agencies
Collaborating with multi-agency partners to reduce risk and improve wellbeing for residents
Reporting and evaluating data to inform stakeholders and support interventions
Providing immediate aid to those at risk from life-threatening symptoms
Participating in ongoing training and development, including mandatory annual requalification
Maintaining operational vehicles, equipment, and PPE to ensure readiness
Practising and promoting inclusive access to services, upholding equality, diversity, and the Core Code of Ethics
Ordering, installing, and maintaining technical equipment for fire, health, and safety interventions
Building relationships with partner agencies
Supporting campaigns and events within Essex’s diverse communities
Ensuring compliance with Health & Safety, Risk Management, Business Continuity, and Safeguarding policies
Protecting personal information in line with the Data Protection Act 2018
Working as part of a team, travelling and working across Essex,
What Are We Looking For?
We are seeking someone who:
Is committed to delivering compassionate care and support to vulnerable people
Has strong communication and interpersonal skills
Can work effectively as part of a team and independently
Is proactive, organised, and able to manage a varied workload
Demonstrates a commitment to equality, diversity, and inclusion
Is willing to undertake ongoing training and development
Is physically able to carry out manual handling and work in a range of environments, including homes and outdoors in all weather
Eligibility
To be eligible to apply for this opportunity, you must:
Level 2, 3 or 4 standards of education (e.g., GCSE, A-level or CertHE HNC) or equivalent experience.
Hold, or attain in post, Level 2 Safeguarding
Hold, or attain in post, Level 3 Award for First Responders on Scene: Ambulance Service Co-Responder
Should you wish to have an informal discussion with regards to the role, please contact Claire Monk on 07974 854285 or claire.monk@essex-fire.gov.uk
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.