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Response Co-ordinator x2

Job details
Posting date: 12 September 2025
Salary: Not specified
Additional salary information: Grade 6, £26,825 to £28,142 per annum pro-rata (actual salary £15,225 to £15,972.49)
Hours: Part time
Closing date: 28 September 2025
Location: Isle Of Wight, South East England
Remote working: Hybrid - work remotely up to 2 days per week
Company: Isle of Wight Council
Job type: Permanent
Job reference: 2025_1528

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Summary

21 hours per week

2 positions available

We are looking for 2 enthusiastic and organised individuals to join our highly motivated team as a Response Coordinator. This is a key role in ensuring the smooth delivery of high-quality support to people in the community.

Job Purpose

As a Response Coordinator, you will:

Plan and implement weekly work schedules for a large team of community support workers.
Liaise with the people we support, staff, and professionals to ensure care is delivered effectively and compassionately.
Provide administrative support within the office, including handling calls and maintaining clear communication across the service.
Occasionally undertake direct care duties as needed.
What We’re Looking For

We’re seeking someone who:

Is reliable, responsible, and self-motivated.
Has strong IT skills, including experience with electronic rostering systems or Excel.
Can communicate clearly and empathetically with individuals and teams.
Has a good understanding of health and safety procedures.
Is literate and numerate, with practical experience in a relevant work environment.
Holds a full UK driving licence.
Desirable Skills

Ability to explain technical or legislative information with clarity.
Experience in managing schedules and responding to service needs flexibly.
Knowledge of ICT systems and accurate record-keeping.
Why Join Us?

You’ll be part of a supportive team that values collaboration, compassion, and professionalism. Your role will directly contribute to improving outcomes for the people we support.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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