Social Sustainability Manager
| Posting date: | 12 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | 147956 |
Summary
Social Sustainability Manager
Location: London, E14 9SH
Hours of work: 40
Contract Type: Fixed Term Contract | 12 months
We’re looking for a Social Sustainability Value Manager to take the lead on developing and implementing the ISS Social Value Plan for a major government contract.
This is an exciting new leadership role that combines strategy with hands-on delivery, giving you the chance to make a tangible impact on people and communities.
Job Description
As Social Sustainability Value Manager, you will oversee all social value reporting requirements and ensure commitments are delivered effectively across the contract lifecycle.
Leading a team of regional Community Managers, you’ll drive a localised approach, building strong partnerships to support delivery and maximise value.
Working closely with key stakeholders, you’ll champion a proactive approach to social value, creating meaningful opportunities while ensuring alignment with ISS’s broader strategy.
Key Responsibilities
Own and deliver ISS Social Value Plans regionally, ensuring all commitments are met
Collate and report social value data to evidence performance against SPIs
Represent Social Value in stakeholder groups, driving collaboration across organisations and communities
Lead a regional team of Community Managers to deliver programmes and manage stakeholder relationships
Ensure programmes align with ISS strategy, legislation, and local community needs
Support reporting, knowledge sharing, and upskilling across ISS and the wider government sector
National role requiring regular travel to support delivery and stakeholder engagement
Professional and Personal Competencies/Qualifications
Strong experience in social value, ideally since 2012–2013 Act introduction
Background in government, public sector, construction, or local authority
Skilled in working with TOMs and applying social value frameworks
Procurement experience beneficial
Proven line management experience
Good track record of delivering social value outcomes over several years
Able to adapt knowledge across sectors and stakeholders
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, E14 9SH
Hours of work: 40
Contract Type: Fixed Term Contract | 12 months
We’re looking for a Social Sustainability Value Manager to take the lead on developing and implementing the ISS Social Value Plan for a major government contract.
This is an exciting new leadership role that combines strategy with hands-on delivery, giving you the chance to make a tangible impact on people and communities.
Job Description
As Social Sustainability Value Manager, you will oversee all social value reporting requirements and ensure commitments are delivered effectively across the contract lifecycle.
Leading a team of regional Community Managers, you’ll drive a localised approach, building strong partnerships to support delivery and maximise value.
Working closely with key stakeholders, you’ll champion a proactive approach to social value, creating meaningful opportunities while ensuring alignment with ISS’s broader strategy.
Key Responsibilities
Own and deliver ISS Social Value Plans regionally, ensuring all commitments are met
Collate and report social value data to evidence performance against SPIs
Represent Social Value in stakeholder groups, driving collaboration across organisations and communities
Lead a regional team of Community Managers to deliver programmes and manage stakeholder relationships
Ensure programmes align with ISS strategy, legislation, and local community needs
Support reporting, knowledge sharing, and upskilling across ISS and the wider government sector
National role requiring regular travel to support delivery and stakeholder engagement
Professional and Personal Competencies/Qualifications
Strong experience in social value, ideally since 2012–2013 Act introduction
Background in government, public sector, construction, or local authority
Skilled in working with TOMs and applying social value frameworks
Procurement experience beneficial
Proven line management experience
Good track record of delivering social value outcomes over several years
Able to adapt knowledge across sectors and stakeholders
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.