Support Worker - ASPIRE
| Posting date: | 11 September 2025 |
|---|---|
| Salary: | £32,434 per year |
| Additional salary information: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Hours: | Full time |
| Closing date: | 21 September 2025 |
| Location: | Hackney, East London |
| Remote working: | On-site only |
| Company: | Thames Reach |
| Job type: | Permanent |
| Job reference: | SWASP - 0925 |
Summary
Role: Support Worker – ASPIRE service
Salary: £32,424 per annum
Hours: 37.5 per week
Location: Hackney
Closing date: 21/09/2025
Interview date: 03/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Aspire team.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Assess risk and needs of people referred into the service.
.Provide practical resettlement support for individuals who may be new to managing a tenancy, offering guidance on housing rights and responsibilities, benefits and income maximisation, and access to training and employment opportunities.
.Work collaboratively with housing providers and partner agencies to help individuals sustain their tenancy and progress towards independence in their new homes.
.Liaise with and signpost to specialist services such as drug and alcohol treatment providers, Community Mental Health Teams, NHS services, and community groups, supporting clients to engage effectively.
.Deliver person-centred support by co-producing plans with individuals, helping them achieve their goals and aspirations while managing and reducing risks.
.Recognise when individuals are ready to move on from the service and develop tailored plans that enable them to transition successfully into independent living or alternative appropriate accommodation.
You will have:
.Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.
.Excellent communication skills with the ability to form and maintain effective working relationships with all stakeholders.
.Commitment to supporting people to achieve the best outcomes as they work towards independence.
.Experience in carrying out administrative tasks alongside practical support work, and manage and mitigate risk.
.Strong organisation skills, with the ability to manage conflicting priorities and deadlines.
.Experience in working autonomously as well as part a team.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Yvonne Scott-Henry at Yvonne.Scott-Henry@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £32,424 per annum
Hours: 37.5 per week
Location: Hackney
Closing date: 21/09/2025
Interview date: 03/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Aspire team.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will:
.Assess risk and needs of people referred into the service.
.Provide practical resettlement support for individuals who may be new to managing a tenancy, offering guidance on housing rights and responsibilities, benefits and income maximisation, and access to training and employment opportunities.
.Work collaboratively with housing providers and partner agencies to help individuals sustain their tenancy and progress towards independence in their new homes.
.Liaise with and signpost to specialist services such as drug and alcohol treatment providers, Community Mental Health Teams, NHS services, and community groups, supporting clients to engage effectively.
.Deliver person-centred support by co-producing plans with individuals, helping them achieve their goals and aspirations while managing and reducing risks.
.Recognise when individuals are ready to move on from the service and develop tailored plans that enable them to transition successfully into independent living or alternative appropriate accommodation.
You will have:
.Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.
.Excellent communication skills with the ability to form and maintain effective working relationships with all stakeholders.
.Commitment to supporting people to achieve the best outcomes as they work towards independence.
.Experience in carrying out administrative tasks alongside practical support work, and manage and mitigate risk.
.Strong organisation skills, with the ability to manage conflicting priorities and deadlines.
.Experience in working autonomously as well as part a team.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Yvonne Scott-Henry at Yvonne.Scott-Henry@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.