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Customer Finance Assistant

Job details
Posting date: 11 September 2025
Salary: £26,556 to £28,764 per year
Hours: Part time
Closing date: 02 October 2025
Location: Thurrock, Essex, RM17 6SL
Company: Thurrock Council
Job type: Permanent
Job reference: 2569_1757592244

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Summary

Salary: £26,556 - £28,764 per annum (pro rata to hours worked as part-time)
Grade B
Permanent Contract
18.5 Hours per Week

The Customer Finance Department is an extremely busy area with high levels of demand. We deal with all financial aspects of care delivered to the community, from Homecare, Day-care and Direct Payments to Residential care. The team raises invoices in the region of £13 million per annum in client contributions and feeds into & liaises with all areas of Adult Social Care.
The Finance Assistant will be responsible for booking all financial assessment appointments for Adult Social Care and liaising with the Senior Financial Assessment Officers regarding bookings, paperwork and other queries. The assistant will be responsible for managing a joint inbox, dealing with phone calls and letter queries. The assistant will also be involved in the day-to-day aspects of the team and deal with additional tasks if required.
We are looking for candidates who have the ability to communicate effectively with a wide range of people including members of the public, over the phone & face to face and also high moral & professional standards.
DBS Check: Not required for this post.

Advert Closing Date
- Redeployment Only: 11th September 2025
- Internal & External: 21st September 2025

Interview Date: To Be Confirmed

Point of Contact for any queries about the post or interviews:
Leigh Harman
01375 652680


To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

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