Customer Service Representative
| Posting date: | 23 September 2025 |
|---|---|
| Salary: | £24,420.00 per year |
| Hours: | Full time |
| Closing date: | 23 October 2025 |
| Location: | DA12 2AH |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Tick Tock Loans |
| Job type: | Permanent |
| Job reference: |
Summary
Pay: £24,420.00 per year
Job Description:
Customer Service Representative – US Consumer Lending Launch
Office-Based (UK) | Mon–Fri, 3:00PM–11:00PM | Full-Time
We’re launching a new US consumer lending brand and need an experienced Customer Service Rep to join our UK office. You’ll support US customers by phone and email, helping build our service from the ground up. This is a unique chance to shape something new with full training and real autonomy.
You must have:
At least 1 year of recent experience in customer service, call centre, or financial services.
Strong written/verbal communication skills.
Confidence working independently.
Availability to work Mon–Fri, 3PM–11PM from our UK office.
Please do not apply if:
You do not have recent customer service, financial services, or call centre experience.
You are looking for remote work—this role is office-based in the UK.
You are unable to work the stated hours (3:00PM–11:00PM, Mon–Fri).
Benefits: Full training | Casual dress | Pension | Evening hours | Career progression.
Apply now if you're ready to be part of something new.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company pension
Application question(s):
Do you have at least 1 year of recent experience in customer service, call centre, or financial services?
Are you available to work Monday to Friday from 3:00PM to 11:00PM?
Can you work from our UK office (this role is not remote)?
Can you confidently handle calls and emails with professionalism and empathy?
Work Location: Hybrid remote in Gravesend DA12 2AH
Job Description:
Customer Service Representative – US Consumer Lending Launch
Office-Based (UK) | Mon–Fri, 3:00PM–11:00PM | Full-Time
We’re launching a new US consumer lending brand and need an experienced Customer Service Rep to join our UK office. You’ll support US customers by phone and email, helping build our service from the ground up. This is a unique chance to shape something new with full training and real autonomy.
You must have:
At least 1 year of recent experience in customer service, call centre, or financial services.
Strong written/verbal communication skills.
Confidence working independently.
Availability to work Mon–Fri, 3PM–11PM from our UK office.
Please do not apply if:
You do not have recent customer service, financial services, or call centre experience.
You are looking for remote work—this role is office-based in the UK.
You are unable to work the stated hours (3:00PM–11:00PM, Mon–Fri).
Benefits: Full training | Casual dress | Pension | Evening hours | Career progression.
Apply now if you're ready to be part of something new.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company pension
Application question(s):
Do you have at least 1 year of recent experience in customer service, call centre, or financial services?
Are you available to work Monday to Friday from 3:00PM to 11:00PM?
Can you work from our UK office (this role is not remote)?
Can you confidently handle calls and emails with professionalism and empathy?
Work Location: Hybrid remote in Gravesend DA12 2AH