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Personal Lines HNW (Private Clients) Client Manager

Job details
Posting date: 09 September 2025
Salary: £32,000 to £38,000 per year
Hours: Full time
Closing date: 09 October 2025
Location: Tamworth, Midlands, B79 7DH
Company: IPS Group Limited
Job type: Permanent
Job reference: 57826140

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Summary

We are looking for an experienced High Net Worth / Personal Lines insurance professional to step into a ready-made role. This vacancy has come about due to a retirement, so you will be taking on an established and loyal client portfolio rather than having to build one from scratch.

This is not a sales role. The focus is on servicing and looking after clients properly. You will handle renewals, adjustments, claims support, and ensure clients with high-value homes, contents, jewellery, artwork, and prestige cars are fully protected.

You will also work closely with commercial account executives when their clients require personal insurance solutions, and provide day-to-day guidance to a junior team member within the personal lines team.

The role offers the opportunity to inherit and grow a longstanding client book with varied and interesting work, including high-value homes, estates, jewellery, fine art, and prestige vehicles. Hybrid working is available after probation and there is also the option to work a four-day week if preferred.

You will need proven experience within High Net Worth and/or Personal Lines insurance, with strong technical knowledge across household, contents, valuables, and motor. You will be confident, organised, and client-focused, with excellent relationship-building skills. Ideally, you will be based within a commutable distance of Tamworth, and comfortable attending the office during probation before moving to a hybrid working arrangement.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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