User Researcher (Defence HRS) - Corporate Services Modernisation (CSM)
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | £44,590 per year |
| Additional salary information: | A pension contribution of 28.97% based on the listed salary. |
| Hours: | Full time |
| Closing date: | 09 October 2025 |
| Location: | SW1A 2HB, BS34 8QW |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 426322 |
Summary
The User Research Analyst will support the Oracle HCM programme by gathering, analysing, and presenting data-driven insights to inform decision-making. You will undertake user research activities to ensure the programme’s design, configuration, and rollout are aligned with user needs and business objectives. Working closely with design and delivery teams, you will apply User Research methodologies to promote an evidence-based, user-centred approach that shapes design decisions and guides prioritisation. This role provides an opportunity to build skills across analytics, user research, and digital transformation in a large-scale enterprise system environment.
User Research is a relatively new and growing capability within Defence. You will need to be adaptable and comfortable navigating a less traditional environment, where systems and structures are still evolving. This is a chance to bring your expertise and creativity to help define how User Research can best support People Transformation.
Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
User Research is a relatively new and growing capability within Defence. You will need to be adaptable and comfortable navigating a less traditional environment, where systems and structures are still evolving. This is a chance to bring your expertise and creativity to help define how User Research can best support People Transformation.
Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.