ICT Technician (Infrastructure)
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 21 September 2025 |
| Location: | Otterbourne, Hampshire, SO21 2RU |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9195-25-0377 |
Summary
Please see the Job Description and Person Specification attached for full details of the role. This role is part of a high-priority programme with tight delivery timelines and complex interdependencies. The successful candidate will have substantial hands-on experience delivering infrastructure upgrades in large, multi-system environments with diverse stakeholders. As ICT Infrastructure Technician, you will provide expert support for the installation and configuration of servers, storage, network, and virtual infrastructure in line with CAD specifications. You will support testing and validation activities including SAT, UAT, and disaster recovery procedures, while managing incidents, monitoring system performance and maintaining accurate records. Additional responsibilities include asset management, ensuring compliance with NHS standards, contributing to technical documentation, and collaborating with internal and external teams to ensure successful implementation. Technologies involved include VMware, Hyper-V, RAID, and failover/fallback systems. Person Specification QualificationsA degree in Computer Science, Information Technology, or equivalent professional experience is required, along with formal training or experience in networks, hosting environments and virtualised platforms. Advantageous qualifications include ITIL Foundation or higher, Microsoft or VMware certifications and vendor certifications such as CompTIA Network+. KnowledgeCandidates should have substantial ICT infrastructure support experience in large or healthcare organisations, with expertise in physical and virtual servers, Windows Server, VMware ESXi, and virtual host platforms. Experience in service desk operations, server optimisation, disaster recovery and stakeholder engagementis essential. Advantageous experience includesworking with NHS systems or mission-critical platforms such as CAD. SkillsStrong analytical and diagnostic skills, excellent communication and a customer-focused approach are essential. Candidates should be proficient in ITSM tools, demonstrate effective time management and have a commitment to continuous learning. Advantageous skills include supporting infrastructure test plans, mentoring junior staff, and delivering technical training or knowledge transfer sessions.