Head of Customer Engagement and Business Development
| Posting date: | 08 September 2025 |
|---|---|
| Salary: | £64,455.00 to £74,896.00 per year |
| Additional salary information: | £64455.00 - £74896.00 a year |
| Hours: | Full time |
| Closing date: | 29 September 2025 |
| Location: | Sheffield, S4 7UQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9173-25-0363 |
Summary
Why Join Us? This is a fantastic opportunity to make a tangible impact within the NHS. You will have the chance to shape the future of customer engagement withing the NHS, build and develop a talented team, and enjoy a supportive and collaborative work environment. If you are ready to take on this exciting challenge and help us drive excellence in NHS procurement, we would love to hear from you! Apply now and be part of a team that is dedicated to making a difference. Reporting to Associate Director of Commercial Operations, the Head of Customer Engagement and Business Development is responsible for leading and managing the Customer Engagement and Business Development teams to ensure the delivery of high-quality, customer-focused services. This role involves developing and implementing strategies to enhance customer engagement and satisfaction, managing key customer and stakeholder relationships, and driving continuous improvement in service delivery. The post holder will develop and implement Business Development strategy. The post holder will work closely with other departments to ensure that Customer Engagement and Business Development fully integrated and aligned to organisation vision, goals and values.