Customer Service Advisor
| Posting date: | 08 September 2025 |
|---|---|
| Salary: | £25,000.0 to £27,000.0 per year |
| Additional salary information: | £27000 |
| Hours: | Full time |
| Closing date: | 08 October 2025 |
| Location: | Reading, Berkshire, RG1 3BE |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4722181_1757325272 |
Summary
Customer Service & Administration Executive
Location: Reading
Salary: £27,000 per annum
Full-time | Permanent
Are you a proactive and organised individual with a passion for delivering exceptional customer service? We're looking for a confident and detail-oriented Customer Service & Administration Executive to join our dynamic team.
About the Role:
In this varied and fast-paced role, you'll be the first point of contact for customers, providing support and resolving queries efficiently. You'll also play a key part in the smooth running of administrative processes, ensuring accuracy and professionalism in all communications.Key Responsibilities
- Responding to customer enquiries via phone, email, and live chat
- Updating records, and maintaining databases
- Supporting internal teams with administrative tasks
- Handling complaints and escalating issues when necessary
- Ensuring compliance with company policies and procedures
What We're Looking For
- Previous experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- A positive attitude and willingness to learn
What We Offer
- Competitive salary of £27,000
- Supportive and collaborative team environment
- Opportunities for professional development
- Flexible working options (where applicable)
- Generous holiday allowance and company benefits
If this sounds like the perfect next step in your career, we'd love to hear from you! Apply today or contact us for more information.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk