Housing Resolutions Officer 5275431
| Posting date: | 06 September 2025 |
|---|---|
| Salary: | £20.74 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Wembley, London, HA9 0FH |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Brent 5275431 |
Summary
What's involved with this role:
Job Title: Housing Resolutions Officer
Ref: Brent 5275431
Pay rate: £20.74 per hour PAYE
Role length: Anticipated 3 months
Additional requirements: Full driving license and use of a car is required as you will have to travel extensively inside/outside of the borough to visit properties
The role:
Within the Housing Needs Service is an exciting opportunity to join the Housing Resolutions Team as a Housing Resolutions Officer.
The Housing Resolutions Team provide housing options advice to households in temporary accommodation and promote effective move-on to other settled housing, including private rented sector, intermediate and social housing as well as dealing with tenancy audits and resolving customer complaints.
You will be expected to visit temporary accommodation customers regularly to provide a range of tailored information and advice about more settled accommodation.
You will maintain high standards of casework, record keeping and excellent relations with other departments within the Housing Needs Service.
What the client is looking for:
A dynamic, hardworking and focused individual with the ability to effectively plan, organise and manage conflicting priorities
Experience of giving advice and information to customers and working with vulnerable groups
Strong background in Homelessness legislation
Understanding of homelessness and housing issues in the borough
Ability to deliver excellent services
Proactive and highly motivated
Ability to maintain high standards of casework and record keeping
Excellent communication and customer service skills
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Brent 5275431
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.