Front of House Assistant (Theatres)
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | £13.26 per hour |
| Hours: | Part time |
| Closing date: | 14 September 2025 |
| Location: | Ipswich, Suffolk |
| Remote working: | On-site only |
| Company: | Ipswich Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
Do you love live entertainment and thrive in fast-paced, exciting environments? Are you a people person who enjoys delivering exceptional customer service? Now’s your chance to be part of history as the doors of the beautifully refurbished Regent Theatre reopen – a long-awaited moment for the town – and to work at the iconic Town Hall and Corn Exchange, which both host an exciting and diverse range of events all year round.
Join the excitement! We’re looking for passionate and reliable team players to help deliver unforgettable experiences as part of our Front of House and Bar Team at Ipswich Theatres.
From sell-out musicals and headline comedians to classical concerts and community celebrations, no two shifts are ever the same. You’ll be at the heart of unforgettable moments, helping bring world-class performances to life and creating memories for our audiences.
What You’ll Be Doing
As a Front of House Assistant / Bar Staff, you’ll play a key role in delivering a safe, welcoming and memorable experience for every guest. Your responsibilities will include:
Welcoming and assisting customers at events
Serving drinks, snacks and merchandise at our licensed bars
Supporting ticketing and ushering duties, including directing guests to their seats
Handling cash and using tills
Ensuring the safety and comfort of all guests, including emergency procedures and customer welfare
Supporting cleaning duties and maintaining a tidy, safe venue
Who We’re Looking For
Previous customer service experience
Confidence in working with the public in a fast-paced environment
A team player with a friendly, proactive attitude
Must be aged 18 or over due to licensing laws
Ipswich Theatre Example Shifts
Why Join Us?
Be part of a passionate and supportive team
Work in some of Ipswich’s most iconic entertainment venues
Enjoy flexible shifts with enhanced rates for late hours
Experience the buzz of live performance, from backstage to box office
This is more than just a job – it’s your chance to be part of Ipswich’s cultural legacy.
Check out our website to find out more about us www.ipswichtheatres.co.uk
For more information about this role please contact Simon and Emma (House Managers, Ipswich Theatres) via email at simon.parr@ipswich.gov.uk / emma.cooper@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on 30th Sept, 1st Oct and 3rd Oct 25.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Join the excitement! We’re looking for passionate and reliable team players to help deliver unforgettable experiences as part of our Front of House and Bar Team at Ipswich Theatres.
From sell-out musicals and headline comedians to classical concerts and community celebrations, no two shifts are ever the same. You’ll be at the heart of unforgettable moments, helping bring world-class performances to life and creating memories for our audiences.
What You’ll Be Doing
As a Front of House Assistant / Bar Staff, you’ll play a key role in delivering a safe, welcoming and memorable experience for every guest. Your responsibilities will include:
Welcoming and assisting customers at events
Serving drinks, snacks and merchandise at our licensed bars
Supporting ticketing and ushering duties, including directing guests to their seats
Handling cash and using tills
Ensuring the safety and comfort of all guests, including emergency procedures and customer welfare
Supporting cleaning duties and maintaining a tidy, safe venue
Who We’re Looking For
Previous customer service experience
Confidence in working with the public in a fast-paced environment
A team player with a friendly, proactive attitude
Must be aged 18 or over due to licensing laws
Ipswich Theatre Example Shifts
Why Join Us?
Be part of a passionate and supportive team
Work in some of Ipswich’s most iconic entertainment venues
Enjoy flexible shifts with enhanced rates for late hours
Experience the buzz of live performance, from backstage to box office
This is more than just a job – it’s your chance to be part of Ipswich’s cultural legacy.
Check out our website to find out more about us www.ipswichtheatres.co.uk
For more information about this role please contact Simon and Emma (House Managers, Ipswich Theatres) via email at simon.parr@ipswich.gov.uk / emma.cooper@ipswich.gov.uk
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
Interviews will be held on 30th Sept, 1st Oct and 3rd Oct 25.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications
Please note CVs are not accepted.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.