Dewislen

Administrative Assistant

Manylion swydd
Dyddiad hysbysebu: 03 Medi 2025
Cyflog: £12.21 yr awr
Oriau: Llawn Amser
Dyddiad cau: 03 Hydref 2025
Lleoliad: Pontypridd, Rhondda Cynon Taff
Gweithio o bell: Ar y safle yn unig
Cwmni: Neway International Ltd
Math o swydd: Cytundeb
Cyfeirnod swydd: RQ1596745

Gwneud cais am y swydd hon

Crynodeb

Neway are seeking an Administrative Assistant to join our client based with Rhondda Cynon Taf County Borough Council

Location: Courthouse Street (Coroners)
Contract Type: Agency Worker
Start Date: 14 September 2025
Hours: 37 per week | Monday–Friday | 08:00–16:30
Pay Rate: £12.21 PAYE | £15.95 Umbrella/Ltd

️ About the Role
We’re seeking a compassionate and highly organised Administrative Assistant to support the Coroners service at Rhondda Cynon Taf County Borough Council. This is a vital front-facing role, requiring sensitivity, professionalism, and excellent communication skills.

You’ll be the first point of contact for bereaved families, Funeral Directors, Hospitals, and other stakeholders—handling calls and emails with empathy and efficiency. Strong administrative and telephone skills are essential, as is the ability to manage sensitive information with discretion.

Key Responsibilities
Answer and field telephone calls and emails with professionalism and care

Provide accurate information and refer queries appropriately

Maintain records and support general administrative duties

Uphold high standards of customer service at all times

✅ Essential Skills & Attributes
Proven commitment to excellent customer service

Ability to listen sensitively and respond appropriately

Skilled in managing conflicting priorities and time effectively

Strong written and verbal communication skills

Confident using IT systems and handling confidential data

Gwneud cais am y swydd hon