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Customer Service Planner

Job details
Posting date: 03 September 2025
Salary: £26,000 per year
Hours: Full time
Closing date: 03 October 2025
Location: CH41 1BP
Remote working: On-site only
Company: Aqualogic (WC) Ltd
Job type: Permanent
Job reference:

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Summary

Do you want to start a career within the Water Industry, helping to save water and protect the environment? If yes - come and join our team!

Aqualogic is the UK’s leading provider of water efficiency and demand management services. We work with major water utilities and a wide range of public and private sector clients to deliver innovative solutions that reduce water usage and support sustainability.

Our planning team make appointments for our engineers to carry out free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.

Key Responsibilities:

- making outbound calls to customers to make appointments including explanation of the service being offered.
- receiving inbound calls from customers requesting a water efficiency audit.
- scheduling appointments using booking system.
- liaising with engineers about their workload

Requirements:

- Telephone call handling essential
- Basic office administration
- Excellent communication skills and capable of explaining technical service over the phone to all types of people.

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