Senior Admin Coordinator to the Head and Deputy Head of Professional Standards (12 Month Fixed Term
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 32,376 p.a. pro-rata |
| Hours: | Part time |
| Closing date: | 02 October 2025 |
| Location: | Lutterworth, LE17 4HB |
| Company: | BACP |
| Job type: | Contract |
| Job reference: | 47 |
Summary
Job Advert
This role will require regular office attendance at BACP House of the post-holder, there'll be the need for regular on-site
administrative tasks, in particular in preparation for on-site meetings and events.
Our Senior Admin Coordinator liaises directly with external stakeholders and senior leaders to support the activities of the HoPS
and DHoPS, provide administrative support and assistance with the co-ordination, production, reporting and maintenance of the Head
(HoPS) and Deputy Head of Professional Standards’ (DHoPS) activities, and to provide, as needed, additional administrative
assistance to other Leads in the Professional Standards Department to aid delivery of wider work across the teams.
Accountabilities
* To manage the Head of Professional Standards (HoPS) and Deputy Head of Professional Standards (DHoPS) calendar and in-boxes,
responding to key external stakeholders and prioritising and signposting to senior colleagues on behalf of the HoPS and DHoPS,
to support their workload and prioritisation of time according to business need.
* To support the HoPS and DHoPS with the day-to-day administrative operations (including but not limited to, booking
travel/accommodation for office attendance and off-site events, raising Purchase Orders and checking invoices for approval) to
ensure professional representation of the Department to internal and external stakeholders and to ensure the smooth running of
the department.
* To support the Head and Deputy Head, as needed, by arranging internal and external meetings, including the co-ordination and
distribution of agendas and other relevant papers and material, including note taking where required. To represent BACP in
meetings with external partners.
* To maintain electronic communications, assessing importance and urgency, and deal with communications on behalf of the HoPS and
DHoPS.
* To co-ordinate the population of monthly Departmental Activity Reports, as well as keeping the PS Departmental Work plan up to
date, ensuring deadlines for completion are met and enabling timely reporting for the HoPS and DHoPS of departmental activity
and KPIs to SLT and the Board.
* Maintain the PS Department’s electronic filing and management of documents, ensuring the shared-drives and SharePoint pages
remain up to date and well maintained.
* To support the SCoPEd (PCPB) Clinical Group meetings including the co-ordination and distribution of agendas, meeting notes and
other relevant papers and material, accurate and succinct note taking liaising with PCPB partners to schedule meetings and
tracking the completion of actions resulting from the meetings.
* To support the HoPS and DHoPS with activity related to research, dissemination of material, collection and presentation of
data, maintenance of documents, spreadsheets and databases, creating distribution lists and proof-reading.
* To provide on-site and off-site administration support as required to the HoPS and DHoPS, and on occasion to the wider
Professional Standards team.
Knowledge & experience:
* A minimum of 3 years working in an administrative role
* Good interpersonal skills with the ability to deal with both internal and external stakeholders efficiently and
professionally.
* Confidence with cloud-based systems and shared workspaces, and an ability to learn and adapt to IT systems.
* Proven computer literacy, with significant experience of Office 365, especially Excel, Teams, SharePoint, Outlook and Power
Automate, demonstrating accuracy and attention to detail.
* Proven experience streamlining administrative processes, including experience creating databases, spreadsheets and online
forms, using workflow and / or automation tools, and handling data (collection and reporting).
* Excellent planning and organisational skills, demonstrating an ability to work on own initiative, to organise and prioritise
workload, whilst adhering to agreed deadlines.
* Ability to be self-directed and to take initiative, as well as cooperatively within a team, to achieve desired outcomes.
* Experience of responding to a range of queries, with the ability to seek and provide solutions with an awareness of when to
escalate enquiries when required, and to make independent judgements about sensitive and important communications with external
stakeholders and senior colleagues.
* Have a flexible approach to work with an ability to handle multiple tasks.
* Committed to delivery high quality customer service.
Job challenge:
The work of the department can be reactive, so the role requires the ability to be agile and flexible and the ability to respond
quickly to events.
This role will require regular office attendance at BACP House of the post-holder, there'll be the need for regular on-site
administrative tasks, in particular in preparation for on-site meetings and events.
Our Senior Admin Coordinator liaises directly with external stakeholders and senior leaders to support the activities of the HoPS
and DHoPS, provide administrative support and assistance with the co-ordination, production, reporting and maintenance of the Head
(HoPS) and Deputy Head of Professional Standards’ (DHoPS) activities, and to provide, as needed, additional administrative
assistance to other Leads in the Professional Standards Department to aid delivery of wider work across the teams.
Accountabilities
* To manage the Head of Professional Standards (HoPS) and Deputy Head of Professional Standards (DHoPS) calendar and in-boxes,
responding to key external stakeholders and prioritising and signposting to senior colleagues on behalf of the HoPS and DHoPS,
to support their workload and prioritisation of time according to business need.
* To support the HoPS and DHoPS with the day-to-day administrative operations (including but not limited to, booking
travel/accommodation for office attendance and off-site events, raising Purchase Orders and checking invoices for approval) to
ensure professional representation of the Department to internal and external stakeholders and to ensure the smooth running of
the department.
* To support the Head and Deputy Head, as needed, by arranging internal and external meetings, including the co-ordination and
distribution of agendas and other relevant papers and material, including note taking where required. To represent BACP in
meetings with external partners.
* To maintain electronic communications, assessing importance and urgency, and deal with communications on behalf of the HoPS and
DHoPS.
* To co-ordinate the population of monthly Departmental Activity Reports, as well as keeping the PS Departmental Work plan up to
date, ensuring deadlines for completion are met and enabling timely reporting for the HoPS and DHoPS of departmental activity
and KPIs to SLT and the Board.
* Maintain the PS Department’s electronic filing and management of documents, ensuring the shared-drives and SharePoint pages
remain up to date and well maintained.
* To support the SCoPEd (PCPB) Clinical Group meetings including the co-ordination and distribution of agendas, meeting notes and
other relevant papers and material, accurate and succinct note taking liaising with PCPB partners to schedule meetings and
tracking the completion of actions resulting from the meetings.
* To support the HoPS and DHoPS with activity related to research, dissemination of material, collection and presentation of
data, maintenance of documents, spreadsheets and databases, creating distribution lists and proof-reading.
* To provide on-site and off-site administration support as required to the HoPS and DHoPS, and on occasion to the wider
Professional Standards team.
Knowledge & experience:
* A minimum of 3 years working in an administrative role
* Good interpersonal skills with the ability to deal with both internal and external stakeholders efficiently and
professionally.
* Confidence with cloud-based systems and shared workspaces, and an ability to learn and adapt to IT systems.
* Proven computer literacy, with significant experience of Office 365, especially Excel, Teams, SharePoint, Outlook and Power
Automate, demonstrating accuracy and attention to detail.
* Proven experience streamlining administrative processes, including experience creating databases, spreadsheets and online
forms, using workflow and / or automation tools, and handling data (collection and reporting).
* Excellent planning and organisational skills, demonstrating an ability to work on own initiative, to organise and prioritise
workload, whilst adhering to agreed deadlines.
* Ability to be self-directed and to take initiative, as well as cooperatively within a team, to achieve desired outcomes.
* Experience of responding to a range of queries, with the ability to seek and provide solutions with an awareness of when to
escalate enquiries when required, and to make independent judgements about sensitive and important communications with external
stakeholders and senior colleagues.
* Have a flexible approach to work with an ability to handle multiple tasks.
* Committed to delivery high quality customer service.
Job challenge:
The work of the department can be reactive, so the role requires the ability to be agile and flexible and the ability to respond
quickly to events.