NHS 111 Mental Health First Responder | Pennine Care NHS Foundation Trust
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,049 - £37,796 per annum |
| Hours: | Full time |
| Closing date: | 02 October 2025 |
| Location: | Manchester, M40 5BP |
| Company: | Pennine Care NHS FT |
| Job type: | Permanent |
| Job reference: | 7431642/311-O679-25 |
Summary
Exciting new opportunity to join a team of mental health professionals providing triage to callers to the NHS 111 national service whom identify as being in a mental health crisis you will be part of the team in providing ' Hear and Treat' or identifying the correct service for the caller to provide the most appropriate response. You will take triage calls and provide a high quality, person centred triage of callers, advising your callers of the most appropriate services whilst maintaining quality and professionalism at all times. You will work as part of a shift team, supporting the shift coordinators, in a busy 24hr service as part of the wider crisis offer, in an innovative collaboration with the hosts Greater Manchester Mental Health Trust to provide the service to the Greater Manchester population. You will also be part of the first responder service, providing face to face support where the assessment has indicated that this is the best response, to provide a comprehensive psychosocial assessment of need to identify the best means of support to our service users.
Please see the attached Job description under documents for full details of the requirements of the post, role, requirements.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel
Please see the attached Job description for full details of the requirements of the post, role, requirements.
This advert closes on Tuesday 16 Sep 2025