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Tenancy Floating Support Worker

Job details
Posting date: 02 September 2025
Salary: £12.75 per hour
Hours: Part time
Closing date: 16 September 2025
Location: Bridgend, Bridgend County
Remote working: On-site only
Company: Pobl Group
Job type: Permanent
Job reference: 509348

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Summary

At Pobl Group, this role is best known as Floating Support Worker. Do you have a passion for supporting people? We are looking for a positive, motivated, and compassionate Floating Support Worker to join our Team in Bridgend on a Part-Time, Permanent basis.

It is essential for the successful candidate to have a full drivers licence and access to a vehicle.

Job Specifics:

Part Time – 18 hours

Salary for this role is £24,531.00 FTE (12.75 per hr)

Permanent Contract

Work Pattern: Monday – Friday between the hours of 9am and 7pm and Saturdays between the hours of 9am – 1pm

What’s great about the role?

Our Bridgend Local Support service is a drop-in base for anyone who needs immediate support around Housing, debt and homelessness prevention.

Our floating support team provide housing related support to assist in the prevention of homelessness. We offer support with budgeting, rent arrears, accessing grants, support to access future housing and help to set up their tenancy. We also support clients to sustain their current tenancy. We encourage the clients to deal with issues that may threaten their progression, especially with matters regarding behaviour, substance misuse, health and wellbeing, budgeting skills, benefits, life skills and household management.

What skills and experience do you need?

As a Floating Support Worker, you will inspire, challenge and enable people to lead successful and independent lives. You will work flexibly as part of a team to develop, implement and review support plans based on individual needs, preferences and aspirations

Duties include:

Offering appropriate levels of support in a sensitive manner, taking into account the emotional and intellectual needs of the client, respecting their choice and privacy.
Liaise with external agencies, e.g. DWP, Social Services, Health Services, Probation, substance misuse and mental health services.
Carry out all necessary administrative tasks in relation to the job; ensuring all client file notes, support plans and risk assessments are kept up-to-date.
Attend Team meetings and training courses as required.

To be a great Support Worker, you need energy, enthusiasm, integrity and to treat people with dignity and respect.

You need to be reliable because people are depending on you. You also need to be a great communicator, both verbally and in writing and have basic IT and numerical skills.

Pobl Benefits:

26 days holiday, pro rata entitlement plus Bank holidays 
Pension scheme
Sick Pay 
It is essential for the successful candidate to have access to a car, have a full drivers licence and be happy to transport customers in their car.
Mileage is paid at 45p per mile
Enhanced DBS which we will pay for.
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service
Health Cash Plan
Savings Scheme
Long Service Awards
Electric Vehicle Lease Schemes
Cycle to work scheme
Eyecare plan
Give as You Earn charity donation scheme
Training and progression opportunities

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk

What do you need to do now?

If you have the skills and experience required to be our next difference maker, please apply now.

Further information can be found on the Job Description.

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