Business and Customer Support Specialist
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | £42,262 per year |
| Hours: | Full time |
| Closing date: | 28 September 2025 |
| Location: | Angus, Scotland, DD8 1AN |
| Company: | Pertemps Recruitment Ltd |
| Job type: | Contract |
| Job reference: | 57721138 |
Summary
Business and Customer Support Specialist
Angus, DD8 1AN (Hybrid)
36.25 hours per week
£42,262.08 per annum
We’re looking for a Business and Customer Support Specialist to lead improvements in customer experience, information management, and service delivery. You’ll act as a subject matter expert, managing projects, driving change, and ensuring customers remain at the heart of everything we do.
Key Responsibilities
- Lead customer experience initiatives and resolve escalated issues.
- Design and implement data and information management solutions.
- Monitor budgets and provide financial guidance.
- Coordinate and evaluate change projects.
- Use data insights to shape decisions and improvements.
- Lead teams and support colleagues to deliver positive outcomes.
About You
- Qualified to SCQF level 9 or with substantial equivalent experience.
- Strong knowledge of relevant legislation and policy.
- Experienced in leading people and projects in a customer-focused environment.
- Excellent communicator with strong organisational and analytical skills.
- Adaptable, resilient, and committed to continuous learning.
Please apply today with your CV!
Angus, DD8 1AN (Hybrid)
36.25 hours per week
£42,262.08 per annum
We’re looking for a Business and Customer Support Specialist to lead improvements in customer experience, information management, and service delivery. You’ll act as a subject matter expert, managing projects, driving change, and ensuring customers remain at the heart of everything we do.
Key Responsibilities
- Lead customer experience initiatives and resolve escalated issues.
- Design and implement data and information management solutions.
- Monitor budgets and provide financial guidance.
- Coordinate and evaluate change projects.
- Use data insights to shape decisions and improvements.
- Lead teams and support colleagues to deliver positive outcomes.
About You
- Qualified to SCQF level 9 or with substantial equivalent experience.
- Strong knowledge of relevant legislation and policy.
- Experienced in leading people and projects in a customer-focused environment.
- Excellent communicator with strong organisational and analytical skills.
- Adaptable, resilient, and committed to continuous learning.
Please apply today with your CV!