Property Maintenance Operative
| Posting date: | 01 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | West Midlands, UK |
| Remote working: | On-site only |
| Company: | Isabellas Homes |
| Job type: | Permanent |
| Job reference: | IBH09092025 |
Summary
Overall, Purpose of role
A Supported Living Property Maintenance operative is responsible for ensuring that supported living services
and their facilities are safe, well-maintained, and fully operational.
They play a vital role in promoting the safety, comfort, and dignity of the individuals we support, as
well as providing a safe working environment for colleagues. Their work includes routine
maintenance checks, timely repairs, and accurate record-keeping to ensure that every home
remains a safe and welcoming place.
Role and Responsibilities
Carry out maintenance tasks around the home, including statutory, mandatory, preventative and
reactive maintenance such as:
• Carrying our plant room checks and reporting any defects to the Estates Team.
• Monitoring water temperature and flushing, and replacing/adjusting thermostatic mixing valves (TMVs) to ensure good water hygiene
It’s important that Supported Living Maintenance Technicians serve as positive role models and can carry out a variety of practical tasks such as decorating, gardening, basic plumbing, and general repairs.
Inspecting and clearing drains around the home
• Replacing light fittings
• Checking the condition of fire doors
• Repairing or replacing door and window locks
• Decorating, painting and tiling
• Gardening including cutting hedges and mowing lawns
• Repairing minor building fabrics
• PAT testing electrical equipment
• Ensure that the grounds are well maintained and that all approaches to the home are
accessible, neat, tidy and clear of any hazards
• Be competent in the use of hand tools and equipment as necessary for the completion of
maintenance work
• Ensure that chemicals, equipment and machinery are available, work correctly and are safe,
and advise on their repair and replacement if faulty, ensuring that any faulty equipment is
removed from the home immediately
• Ensure that all machinery, equipment and chemicals are handled correctly and securely
stored away from colleagues and service users
• Ensure a pest and rodent service schedule is in place
• Advise on the control and conservation of energy around the home
• Use the home’s dedicated PC or tablet to record maintenance checks and completion of
planned works (training provided)
• Liaise with approved external contractors on work required beyond the scope of general
maintenance - check the method statement, safe systems of work and insurance of the
contractor, and report/raise any authorisation to work permits to the Home Manager, Estates
Team and Health and Safety Team as required
• Report any defects, damage, theft, breakages or hazards in line with our policies and
procedures.
• Requirement to be On-Call evenings and weekends for emergencies that may arise.
Maintaining health and safety standards
• Carry out regular checks of the home to ensure that all work areas are safe for colleagues,
service users and visitors, reporting any defects to the Home Manager immediately
• Work with the Home Manager to develop and monitor relevant risk assessments
• Prepare contingency plans in the event of a power failure, and organise emergency lamps in
such an event
• Carry out and record weekly fire alarm tests, and assist in emergency evacuations and fire
drills
• Follow IBH policies and safe working procedures to ensure that all safety measures are taken
to prevent damage, danger and injury, including when working in hazardous areas, in
confined spaces, at heights and with contaminated equipment complete all maintenance
checks and records as identified in IBH guidance and policies, and present them to the Home
Manager for checking and sign off
Respond to any incidents or accidents such as fires, floods and faulty equipment, following
the correct policies and procedures – at times, this may require you to work at other IBH
services or at the weekend/on an evening.
The above list is not exhaustive, and the successful candidate will be expected to carry out any
tasks that are within their capacity to assist the needs of the business.
Essential skills include:
• Practical experience across a range of maintenance tasks as listed in the job
description
• A working knowledge of relevant health and safety legislation
• The ability to follow organisational policies and procedures
• Confidence in using a variety of hand tools and equipment
Highly desirable skills include:
• The ability to work independently while meeting deadlines and targets
• Strong time management and the ability to prioritise and delegate tasks effectively
• Clear written and verbal communication, with strong interpersonal skills
• Experience working alongside or supervising external contractors
• Confidence in advising and supporting others with maintenance-related issues
Personal skills
• Clear Written and Verbal Communication
• Time management skills
• Problem solving skills
• Ability to work on an individual basis
• Proactive approach
Benefits
• Competitive salary
• Opportunities for professional development and career progression
• A supportive and collaborative working environment within Isabella's Services
• Access to 24/7 Employee Assistance Program and Wellbeing Support
• Company Pension Scheme
• Company Events
• Employee discount scheme – Blue Light Card
A Supported Living Property Maintenance operative is responsible for ensuring that supported living services
and their facilities are safe, well-maintained, and fully operational.
They play a vital role in promoting the safety, comfort, and dignity of the individuals we support, as
well as providing a safe working environment for colleagues. Their work includes routine
maintenance checks, timely repairs, and accurate record-keeping to ensure that every home
remains a safe and welcoming place.
Role and Responsibilities
Carry out maintenance tasks around the home, including statutory, mandatory, preventative and
reactive maintenance such as:
• Carrying our plant room checks and reporting any defects to the Estates Team.
• Monitoring water temperature and flushing, and replacing/adjusting thermostatic mixing valves (TMVs) to ensure good water hygiene
It’s important that Supported Living Maintenance Technicians serve as positive role models and can carry out a variety of practical tasks such as decorating, gardening, basic plumbing, and general repairs.
Inspecting and clearing drains around the home
• Replacing light fittings
• Checking the condition of fire doors
• Repairing or replacing door and window locks
• Decorating, painting and tiling
• Gardening including cutting hedges and mowing lawns
• Repairing minor building fabrics
• PAT testing electrical equipment
• Ensure that the grounds are well maintained and that all approaches to the home are
accessible, neat, tidy and clear of any hazards
• Be competent in the use of hand tools and equipment as necessary for the completion of
maintenance work
• Ensure that chemicals, equipment and machinery are available, work correctly and are safe,
and advise on their repair and replacement if faulty, ensuring that any faulty equipment is
removed from the home immediately
• Ensure that all machinery, equipment and chemicals are handled correctly and securely
stored away from colleagues and service users
• Ensure a pest and rodent service schedule is in place
• Advise on the control and conservation of energy around the home
• Use the home’s dedicated PC or tablet to record maintenance checks and completion of
planned works (training provided)
• Liaise with approved external contractors on work required beyond the scope of general
maintenance - check the method statement, safe systems of work and insurance of the
contractor, and report/raise any authorisation to work permits to the Home Manager, Estates
Team and Health and Safety Team as required
• Report any defects, damage, theft, breakages or hazards in line with our policies and
procedures.
• Requirement to be On-Call evenings and weekends for emergencies that may arise.
Maintaining health and safety standards
• Carry out regular checks of the home to ensure that all work areas are safe for colleagues,
service users and visitors, reporting any defects to the Home Manager immediately
• Work with the Home Manager to develop and monitor relevant risk assessments
• Prepare contingency plans in the event of a power failure, and organise emergency lamps in
such an event
• Carry out and record weekly fire alarm tests, and assist in emergency evacuations and fire
drills
• Follow IBH policies and safe working procedures to ensure that all safety measures are taken
to prevent damage, danger and injury, including when working in hazardous areas, in
confined spaces, at heights and with contaminated equipment complete all maintenance
checks and records as identified in IBH guidance and policies, and present them to the Home
Manager for checking and sign off
Respond to any incidents or accidents such as fires, floods and faulty equipment, following
the correct policies and procedures – at times, this may require you to work at other IBH
services or at the weekend/on an evening.
The above list is not exhaustive, and the successful candidate will be expected to carry out any
tasks that are within their capacity to assist the needs of the business.
Essential skills include:
• Practical experience across a range of maintenance tasks as listed in the job
description
• A working knowledge of relevant health and safety legislation
• The ability to follow organisational policies and procedures
• Confidence in using a variety of hand tools and equipment
Highly desirable skills include:
• The ability to work independently while meeting deadlines and targets
• Strong time management and the ability to prioritise and delegate tasks effectively
• Clear written and verbal communication, with strong interpersonal skills
• Experience working alongside or supervising external contractors
• Confidence in advising and supporting others with maintenance-related issues
Personal skills
• Clear Written and Verbal Communication
• Time management skills
• Problem solving skills
• Ability to work on an individual basis
• Proactive approach
Benefits
• Competitive salary
• Opportunities for professional development and career progression
• A supportive and collaborative working environment within Isabella's Services
• Access to 24/7 Employee Assistance Program and Wellbeing Support
• Company Pension Scheme
• Company Events
• Employee discount scheme – Blue Light Card