Housing Advice & Homeless Prevention Officer
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £22.98 to £30.00 per hour |
| Additional salary information: | Pay Rate: £22.98 PAYE | £30.00 Umbrella/Ltd |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | Uxbridge, London |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Temporary |
| Job reference: | 1587093 |
Summary
Neway Recruitment have an exciting job opportunity for a Housing Advice & Homeless Prevention Officer to join our client based with the London Borough of Hillingdon
Location: Hillingdon
Contract Type: Agency Worker (Inside IR35)
Hours: 36 per week | Monday–Friday | 09:00–17:00
Pay Rate: £22.98 PAYE | £30.00 Umbrella/Ltd
Role Overview
The London Borough of Hillingdon is seeking an experienced and resilient Housing Advice & Homeless Prevention Officer to join their Homes & Communities team. This is a fast-paced, frontline role supporting vulnerable residents through homelessness prevention and statutory housing assessments.
️ Key Responsibilities
As part of the Housing Options Duty Service, you will:
Conduct homelessness assessments and prevention/relief work
Manage a varied caseload with efficiency and empathy
Carry out enquiries and draft s184 decision letters
Apply knowledge of relevant legislation including Part VII Housing Act 1996 and the Homelessness Reduction Act
Deliver high-quality service under pressure, balancing multiple demands
What You’ll Bring
We’re looking for someone who can hit the ground running, with:
Proven experience in a Housing Options service
Advanced communication skills, both written and verbal
Strong organisational ability to meet deadlines and manage caseloads
Empathy, discretion, and reliability in sensitive situations
A customer-focused mindset and ability to work independently or as part of a team
Flexibility and self-motivation in a dynamic environment
Working Arrangements
Flexible working offered
Office-based induction (2–4 weeks depending on competency)
Hybrid model: 50% office-based post-induction
Location: Hillingdon
Contract Type: Agency Worker (Inside IR35)
Hours: 36 per week | Monday–Friday | 09:00–17:00
Pay Rate: £22.98 PAYE | £30.00 Umbrella/Ltd
Role Overview
The London Borough of Hillingdon is seeking an experienced and resilient Housing Advice & Homeless Prevention Officer to join their Homes & Communities team. This is a fast-paced, frontline role supporting vulnerable residents through homelessness prevention and statutory housing assessments.
️ Key Responsibilities
As part of the Housing Options Duty Service, you will:
Conduct homelessness assessments and prevention/relief work
Manage a varied caseload with efficiency and empathy
Carry out enquiries and draft s184 decision letters
Apply knowledge of relevant legislation including Part VII Housing Act 1996 and the Homelessness Reduction Act
Deliver high-quality service under pressure, balancing multiple demands
What You’ll Bring
We’re looking for someone who can hit the ground running, with:
Proven experience in a Housing Options service
Advanced communication skills, both written and verbal
Strong organisational ability to meet deadlines and manage caseloads
Empathy, discretion, and reliability in sensitive situations
A customer-focused mindset and ability to work independently or as part of a team
Flexibility and self-motivation in a dynamic environment
Working Arrangements
Flexible working offered
Office-based induction (2–4 weeks depending on competency)
Hybrid model: 50% office-based post-induction