Administrative Officer
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £13.24 per hour |
| Additional salary information: | £13.24 an hour |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | Birmingham, B36 8GH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0046-25-0089 |
Summary
Work confidentially at all times. Work safely at all times in accordance with Legislative requirements and Practices policies and procedures. Answer telephones and assist reception function when required, ensuring an effective and efficient reception service is provided to patients and any other visitors to the Practice. Provide an efficient, courteous and responsive reception and telephone service to the public. Participate in new initiatives and future changes in service delivery improvements. Support the Team in promoting equal opportunities in the workplace and delivering services which are accessible and appropriate to the diverse needs of service users. Deal with all general enquiries. Carry out a range of administration duties including word processing and data inputting duties as required into the clinical system, fax, photocopy and post. Facilities Have a thorough knowledge of all practice procedures and work in accordance with approved protocols. Ensure building security have a thorough knowledge of doors windows alarm. Other Tasks Undertake a variety of administrative duties to assist in the smooth running of the service including the provision of clerical support to clinical staff and other members of the Practice team, or any other duties as requested by line manager. Contributing to the development and improvement of services to patients. Play an active role in the induction and training of new staff members. Support with the delivery of other targeted services delivered by Coventry and Rugby GP Alliance. Contributing to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.