HR Assistant (Helpdesk) - FLK13211
| Posting date: | 28 August 2025 |
|---|---|
| Salary: | £28,610.00 to £30,732.00 per year |
| Hours: | Full time |
| Closing date: | 11 September 2025 |
| Location: | Larbert, FK5 4RU |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Falkirk Council |
| Job type: | Temporary |
| Job reference: | FLK13211 |
Summary
Job Advert
We want your future to become part of ours.
Falkirk Council is a council of the future. A community of over 7,000 employees striving to create better lives for all of our residents.
Come join us.
Could you be our next Human Resources Assistant within our HR Helpdesk team?
You will be responsible for daily HR activities including administering our employee benefits schemes, processing family leave applications and assisting with absence issues. You’ll also carry out research and project work and support the HR Reward and HR Operations teams.
The ideal person for this role will have excellent communication and customer care skills, provide high quality frontline HR support by providing advice and guidance to managers and employees on a wide range of HR queries by telephone/email. You will also be able to demonstrate organisational skills and an analytical and clear approach to problem solving.
With a Certificate in Personnel/Human Resource Practice or equivalent and CIPD membership, you’ll have experience of dealing with competing demands in a busy HR environment, knowledge of current HR issues and HR admin procedures and experience in MS Office packages.
Ideally you will have experience working with trade unions and experience working in a public sector or political environment.
Sounds like you? Great.
View our job profile below for more information on what could be your next job.
Why work with us?
We strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on creating positive change. Be a part of something bigger, be part of our future, and come work with us.
We are looking for people who share our values and want to make a real impact in our communities. Our values: Responsive, Innovative, Trusted, and Ambitious (RITA) shape everything we do.
- Responsive: We embrace technology and modern ways of working to deliver services that meet customer needs every day.
- Innovative: We celebrate creativity and learning to inspire new solutions that make Falkirk a great place to live, learn, work, and visit.
- Trusted: We remove barriers and empower people with the skills to lead independent, fulfilling lives.
- Ambitious: We work together to create sustainable services that make a lasting difference.
This role offers hybrid working, allowing employees to work both from home and in Council locations, to support business needs. We promote a balanced approach, ensuring staff have the right environment to collaborate with colleagues while also having the option to work independently when appropriate.
This post is temporary until August 2026 to cover a secondment.
Falkirk Council values diversity and welcomes applications from all backgrounds.
If you are ready to make a real difference to the lives of real people, apply today.
What we can offer you.
As a Falkirk Council employee, you’ll enjoy a range of flexible benefits.
Contact Us
For more information regarding this role, contact lynne.grieve@falkirk.gov.uk / Jackie.mcauley@falkirk.gov.uk
Find out what else Falkirk has to offer:
Visit Falkirk: https://www.visitfalkirk.com/
Falkirk Leisure & Culture Website: Falkirk Leisure & Culture Home Page
Helix Park & the Kelpies: Helix Park Falkirk | The Helix
Proud member of the Disability Confident employer scheme