Assistant Front of House Manager
| Posting date: | 28 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 September 2025 |
| Location: | Conwy County, Wales |
| Remote working: | On-site only |
| Company: | Conwy County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ006777 |
Summary
Lleoliad gwaith: Venue Cymru
Venue Cymru yw Canolfan Adloniant a Chynadledda brysuraf y rhanbarth. Mae’r Venue yn cynnwys awditoriwm 1500 sedd, Arena sydd â lle i 2500 o bobl sefyll ynghyd â chyfleusterau Cynadledda ac Arddangos mawreddog. Rydym yn recriwtio ar gyfer Rheolwr Cynorthwyol Blaen Tŷ brwdfrydig a rhagweithiol i’n helpu i greu profiadau cofiadwy i’n cynulleidfaoedd.
Fel Rheolwr Cynorthwyol Blaen Tŷ, bydd gennych ran allweddol mewn cynnal digwyddiadau a pherfformiadau diogel a phroffesiynol. Byddwch yn cefnogi’r Rheolwr Blaen Tŷ â gweithrediadau bob dydd, yn arwain ac ysgogi staff a gwirfoddolwyr ac yn gweithredu fel Rheolwr ar Ddyletswydd pan fo angen. O sicrhau diogelwch y gynulleidfa i ddatrys heriau ar y noson, mae pob diwrnod yn wahanol.
Rydym yn chwilio am arweinydd tawel, hyderus a phroffesiynol â sgiliau gwneud penderfyniadau cryf. Unigolyn sy’n gallu ysgogi a chefnogi timau, yn cynnwys gwirfoddolwyr. Bydd gan yr ymgeisydd delfrydol brofiad mewn gwasanaeth i gwsmeriaid neu reoli lleoliad/digwyddiad a byddai profiad mewn digwyddiadau theatr neu leoliadau adloniant yn fantais.
Fel rhywun sy’n cael ei gyflogi gan yr awdurdod, byddwch yn cael cyflog ar raddfa uwch am weithio gyda’r nos, gwyliau banc a phenwythnosau.
Yr oriau gwaith fydd 37 awr yr wythnos ar sail oriau blynyddol a bydd angen gweithio gyda'r nos, ar benwythnosau ac ar wyliau banc.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Samantha Roberts, Dirprwy Reolwr Gwasanaethau Blaen Tŷ 01492 879771 Samantha.Roberts@conwy.gov.uk
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd. Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.
Work Base: Venue Cymru
Venue Cymru is the region’s busiest Entertainment and Conference Centre. The venue comprises of a 1500 seat auditorium, an Arena that can accommodate 2500 standing combined with prestigious Conference and Exhibition facilities. We are now recruiting for an enthusiastic and proactive Assistant Front of House Manager to help us create memorable experiences for our audiences.
As Assistant Front of House Manager, you will play a key role in the safe and professional running of our events and performances. You will support the Front of House Manager with daily operations, lead and motivate staff and volunteers and act as Duty Manager when required. From ensuring audience safety to resolving on the night challenges, no two days are the same.
We require a calm, confident and professional leader with strong decision making skills. An individual who is skilled at motivating and supporting teams, including volunteers. The ideal candidate will be experienced in customer service or venue/event management with experience in theatre events or entertainment venues an advantage.
As an employee of the authority you will receive enhanced rates of pay for evening, bank holiday and weekend work.
The hours of work will be 37 per week on an annualised hours basis and will require evening, weekend and bank holiday working.
Manager details for informal discussion: Samantha Roberts, Deputy Front of House Services Manager, 01492 879771 Samantha.Roberts@conwy.gov.uk
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Venue Cymru yw Canolfan Adloniant a Chynadledda brysuraf y rhanbarth. Mae’r Venue yn cynnwys awditoriwm 1500 sedd, Arena sydd â lle i 2500 o bobl sefyll ynghyd â chyfleusterau Cynadledda ac Arddangos mawreddog. Rydym yn recriwtio ar gyfer Rheolwr Cynorthwyol Blaen Tŷ brwdfrydig a rhagweithiol i’n helpu i greu profiadau cofiadwy i’n cynulleidfaoedd.
Fel Rheolwr Cynorthwyol Blaen Tŷ, bydd gennych ran allweddol mewn cynnal digwyddiadau a pherfformiadau diogel a phroffesiynol. Byddwch yn cefnogi’r Rheolwr Blaen Tŷ â gweithrediadau bob dydd, yn arwain ac ysgogi staff a gwirfoddolwyr ac yn gweithredu fel Rheolwr ar Ddyletswydd pan fo angen. O sicrhau diogelwch y gynulleidfa i ddatrys heriau ar y noson, mae pob diwrnod yn wahanol.
Rydym yn chwilio am arweinydd tawel, hyderus a phroffesiynol â sgiliau gwneud penderfyniadau cryf. Unigolyn sy’n gallu ysgogi a chefnogi timau, yn cynnwys gwirfoddolwyr. Bydd gan yr ymgeisydd delfrydol brofiad mewn gwasanaeth i gwsmeriaid neu reoli lleoliad/digwyddiad a byddai profiad mewn digwyddiadau theatr neu leoliadau adloniant yn fantais.
Fel rhywun sy’n cael ei gyflogi gan yr awdurdod, byddwch yn cael cyflog ar raddfa uwch am weithio gyda’r nos, gwyliau banc a phenwythnosau.
Yr oriau gwaith fydd 37 awr yr wythnos ar sail oriau blynyddol a bydd angen gweithio gyda'r nos, ar benwythnosau ac ar wyliau banc.
Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Samantha Roberts, Dirprwy Reolwr Gwasanaethau Blaen Tŷ 01492 879771 Samantha.Roberts@conwy.gov.uk
Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd. Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.
Work Base: Venue Cymru
Venue Cymru is the region’s busiest Entertainment and Conference Centre. The venue comprises of a 1500 seat auditorium, an Arena that can accommodate 2500 standing combined with prestigious Conference and Exhibition facilities. We are now recruiting for an enthusiastic and proactive Assistant Front of House Manager to help us create memorable experiences for our audiences.
As Assistant Front of House Manager, you will play a key role in the safe and professional running of our events and performances. You will support the Front of House Manager with daily operations, lead and motivate staff and volunteers and act as Duty Manager when required. From ensuring audience safety to resolving on the night challenges, no two days are the same.
We require a calm, confident and professional leader with strong decision making skills. An individual who is skilled at motivating and supporting teams, including volunteers. The ideal candidate will be experienced in customer service or venue/event management with experience in theatre events or entertainment venues an advantage.
As an employee of the authority you will receive enhanced rates of pay for evening, bank holiday and weekend work.
The hours of work will be 37 per week on an annualised hours basis and will require evening, weekend and bank holiday working.
Manager details for informal discussion: Samantha Roberts, Deputy Front of House Services Manager, 01492 879771 Samantha.Roberts@conwy.gov.uk
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.