Family Engagement Manager (Scale 2)
| Posting date: | 13 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,875 per annum. |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | Market Drayton, TF9 2JL |
| Company: | Prison Advice and Care Trust |
| Job type: | Permanent |
| Job reference: | 1784 |
Summary
Role overview
As a Family Engagement Manager, you will manage Pact’s Family engagement casework with prisoners within the prison and, you will
organise Family Days periodically.
In addition, you will provide occasional assistance in the other roles within the Visits Centre such as booking in visitors,
supporting families & their children to ensure they have a positive visits experience.
About You:
To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and
understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their
families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the
ability to contribute to the planning and development of Pact’s family work and also have knowledge of safeguarding/child
protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to work in building
partnerships with a range of agencies.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative
services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have
resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of
every human being, and our work focusses on human relationships, family and community. We are committed to achieving high
standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore, if you are
interested, we recommend that you submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of
good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the
past 10 years while aged 18 or over).
As a Family Engagement Manager, you will manage Pact’s Family engagement casework with prisoners within the prison and, you will
organise Family Days periodically.
In addition, you will provide occasional assistance in the other roles within the Visits Centre such as booking in visitors,
supporting families & their children to ensure they have a positive visits experience.
About You:
To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and
understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their
families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the
ability to contribute to the planning and development of Pact’s family work and also have knowledge of safeguarding/child
protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to work in building
partnerships with a range of agencies.
Organisation:
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative
services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have
resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of
every human being, and our work focusses on human relationships, family and community. We are committed to achieving high
standards of quality in all that we do.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore, if you are
interested, we recommend that you submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of
good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the
past 10 years while aged 18 or over).